Overall Survey Results:

How did you like CATS at the Spencer?

How did you like "CATS" at the Spencer Theater this weekend?

1 = REALLY GREAT , 2 = Very Good , 3 = It was Okay , 4 = Poorly Done , 5 = HATED IT

Number of
Responses

Rating
Score*

1.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = REALLY GREAT , 2 = Very Good , 3 = It was Okay , 4 = Poorly Done , 5 = HATED IT

1	2	3	4	5
37 (74.0%)	8 (16.0%)	4 (8.0%)	0 (0.0%)	1 (2.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Number of
Responses

Rating
Score*

74.0%

16.0%

8.0%

1.4

Could you write a one sentence review for us that we could post on our website? Add your name if we can credit you as the reviewer.

	Number of Responses
	38

Who did you attend the show with? (Check all that apply.)

Answer

100%

Number of
Responses

Response
Ratio

Spouse

38.9%

Child/Children

16.9%

Friend(s)

35.5%

Totals

100%

Had you seen CATS before?

Answer

100%

Number of
Responses

Response
Ratio

Yes.

37.2%

No, first time.

58.8%

No Responses

3.9%

Totals

100%

If you've seen other productions of CATS, how would you compare them to this performance?

	Number of Responses
	23

Would you take a moment to rate our staff and their service. (Feel free to add additional comments.)

1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer

Number of
Responses

Rating
Score*

Box Office staff

1.5

Staff courtesy

1.1

Bar service (if used)

1.8

Cleanliness of the theater

1.2

Valet (if used)

1.6

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer	1	2	3	4	5
Box Office staff	34 (70.8%)	8 (16.7%)	5 (10.4%)	0 (0.0%)	1 (2.1%)
Staff courtesy	42 (85.7%)	7 (14.3%)	0 (0.0%)	0 (0.0%)	0 (0.0%)
Bar service (if used)	15 (55.6%)	3 (11.1%)	8 (29.6%)	1 (3.7%)	0 (0.0%)
Cleanliness of the theater	41 (82.0%)	8 (16.0%)	0 (0.0%)	1 (2.0%)	0 (0.0%)
Valet (if used)	18 (66.7%)	3 (11.1%)	6 (22.2%)	0 (0.0%)	0 (0.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Box Office staff

71%

17%

10%

1.5

Staff courtesy

86%

14%

1.1

Bar service (if used)

56%

11%

30%

1.8

Cleanliness of the theater

82%

16%

1.2

Valet (if used)

67%

11%

22%

1.6

The most important information you received about CATS came from...

1 = Most Important Source

Answer

Number of
Responses

Ranking
Score*

Spencer Season Brochure

1.7

Website

2.9

Emails

3.4

Postcards

4.0

Ruidoso News

4.5

Friends or Relatives

4.5

*The Ranking Score is the weighted average calculated by dividing the sum of all weighted rankings by the number of total responses.

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1 = Most Important Source

Answer	1	2	3	4	5	6
Spencer Season Brochure	35 (74.5%)	4 (8.5%)	2 (4.3%)	2 (4.3%)	0 (0.0%)	4 (8.5%)
Website	6 (12.8%)	19 (40.4%)	8 (17.0%)	6 (12.8%)	5 (10.6%)	3 (6.4%)
Emails	4 (8.5%)	6 (12.8%)	17 (36.2%)	9 (19.1%)	7 (14.9%)	4 (8.5%)
Postcards	0 (0.0%)	9 (19.1%)	7 (14.9%)	16 (34.0%)	5 (10.6%)	10 (21.3%)
Ruidoso News	1 (2.1%)	5 (10.6%)	7 (14.9%)	4 (8.5%)	17 (36.2%)	13 (27.7%)
Friends or Relatives	1 (2.1%)	4 (8.5%)	6 (12.8%)	10 (21.3%)	13 (27.7%)	13 (27.7%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Ranking
Score*

Spencer Season Brochure

74%

1.7

Website

13%

40%

17%

13%

11%

2.9

Emails

13%

36%

19%

15%

3.4

Postcards

19%

15%

34%

11%

21%

4.0

Ruidoso News

11%

15%

36%

28%

4.5

Friends or Relatives

13%

21%

28%

4.5

Do you live in Ruidoso, or are you staying in a vacation rental or lodge? (Please comment on which one.)

Answer

100%

Number of
Responses

Response
Ratio

Live in Ruidoso.

29.4%

Have second home here.

11.7%

Vacation rental.

1.9%

Stayed at local lodge/hotel.

31.3%

No Responses

25.4%

Totals

100%

The theater will be offering pre-show buffet dinners in the lobby before several of our summer shows. Is this something that you might consider? ($20)

Answer

100%

Number of
Responses

Response
Ratio

Yes.

66.6%

Maybe.

25.4%

No.

7.8%

No Responses

0.0%

Totals

100%

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