Precious Memories Customer Service Survey
Required Required Question(s)


Thank you for taking the time to complete our survey.  Please have your receipt from your last visit to Precious Memories.  By completing this short survey you are assisting us in serving you better plus you have the chance to win a $25.00 Precious Memories Gift Card.
 
Required 1.

Thinking about your last visit, were you greeted by a sales associate when you entered the store?
Yes
No
I don't recall
2.

Thinking about your last visit, were you greeted by all associates you encountered?

Yes
No
I don't recall
3.

Were you offered assistance from an associate?
Yes
No
I don't recall or does not apply
4.

At any time during your visit, did an associate walk you to the products you needed?

Yes
No
I don't recall or does not apply
5.

How would you rate your overall level of satisfaction with Precious Memories?
Extremely Dissatisfied Somewhat Dissatisfied Satisfied Extremely Satisfied        
       
  • Comment:

  • 500 characters left.
Required 6.

Please rate how you feel about the following from your last shopping experience at Precious Memories:
 Dissatisfied Neutral or N/A Satisfied   
The staff was professional & friendly   
The store associate's knowledge of the products and services offered   
The helpfulness of the store associates   
The store offers a good variety of products and brands   
The ease of finding product that you are looking for   
  • Comment:

  • 500 characters left.
7.

Was there anything or anyone in particular that made you extremely satisfied with your purchasing experience?

 

  • 350 characters left.
Required 8.

How long have you shopped with us?
Less than 1 month
1 month to 6 months
6 months to 1 year
1 year to 3 years
3 years or more
9.

How often do you purchase from us?
Weekly
Monthly
Once every 3 months
Once every 6 months
Once a year or less
Required 10.

Which products or services do you generally purchase from Precious Memories? Select all that apply.
Scrapbooking Supplies (Patterned Paper, Cardstock, Stickers, Embellishments, Etc.)
Rubber Stamps & Inks
Other Cardmaking Supplies
Albums
Punches
Storage Supplies
Books/Magazines
Adhesives, Pens, Etc.
Electronics & Accessories (ie. Slice)
Larger Tools & Equipment Non-electric (ie. Trimmers, Cuttlebug, Zutter, etc.)
I use the Die Cut Machines
Classes and/or Crops
Other  
11.

What types of classes do you like to see offered at Precious Memories?  Please select all that apply.
Scrapbook Layouts
Cardmaking
Copic or Other Coloring Techniques
Mini Books
Home Decor
I don't take classes
Other  
12.

When registering for a class, what is your preference?  Please select all that apply.
Daytime Monday - Thursday
Evenings Monday - Thursday
Saturday (daytime)
Sunday (daytime)
I don't take classes
Required 13.

How likely are you to recommend us to a friend or colleague?
Unlikely Likely Definitely         
        
  • Comment:

  • 500 characters left.
14.

Please provide any comment or suggestions
 

  • 350 characters left.
15.
Which category describes your age?
Under 18
18-24
25-34
35-44
45-54
55-65
Over 65
Prefer not to answer
16.

Please enter the information indicated below.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com
City:
State/Province
(US/Canada):
Postal Code:

Required 17.

Please enter the date of your last visit to Precious Memories.
 

  • 50 characters left.
Required 18.

Please enter the Invoice Number from your last visit to Precious Memories (located on the top portion of your receipt).  This will enter you for a chance to win a $25.00 Precious Memories Gift Card.
 

  • 50 characters left.
Required 19.

I would like to receive future surveys/polls from Precious Memories in order to help provide product and service input.  Answering "no" to this question will not exclude you from receiving future surveys.  We are simply determining customer interest in receiving future opportunities to provide input via e-mail.
Yes
No