Overall Survey Results:


CFUnited ColdFusion Server Survey


1What type of hosting service do you use:
 
Answer
0%100%
Number of
Responses
Response
Ratio
Shared
   
131 31.9%
VPS
   
62 15.1%
Virtual/Cloud
   
40 9.7%
Colocation
   
50 12.1%
Dedicated
   
148 36.0%
Internal
   
140 34.1%
Don't Know
   
4 <1%
Other
   
7 1.7%
 Totals410100%
2How many servers do you host?
 
 Number of
Responses
  396
3How many websites do you host?
 
 Number of
Responses
  396
4Do you currently utilize managed services for:
 
Answer
0%100%
Number of
Responses
Response
Ratio
Backups
   
241 71.7%
Monitoring
   
205 61.0%
Firewall and VPN
   
187 55.6%
Intrusion Detection and Prevention
   
111 33.0%
Disaster Recovery
   
116 34.5%
Patching
   
95 28.2%
Clustering
   
52 15.4%
Other
   
12 3.5%
 Totals336100%

5Where do you host?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Internally
   
176 43.7%
Edgeweb
   
18 4.4%
Hosting.com
   
30 7.4%
Rackspace.com
   
20 4.9%
INETU
   
2 <1%
Hostmysite.com
   
36 8.9%
CFXHosting
   
2 <1%
CFDynamics
   
7 1.7%
Intermedia.NET
   
3 <1%
FusionLink
   
2 <1%
CFMXHosting UK
   
3 <1%
Hostway
   
5 1.2%
The Planet
   
6 1.4%
Verio
   
2 <1%
Navisite
   
1 <1%
Peer 1
   
3 <1%
1 & 1
   
7 1.7%
Media 3
 
0 0.0%
CrystalTech
   
38 9.4%
Amazon Cloud
   
17 4.2%
Other
   
176 43.7%
 Totals402100%
6In reference the primary provider you chose above, how long have you used their hosting service? (Please include provider name in your answer)
 
 Number of
Responses
  367
7In reference to the secondary provider you chose above, how long have you used their hosting service? (Please include provider name in your answer)
 
 Number of
Responses
  204
8In reference to the provider(s) mentioned above, how would you rate them?
 
 1 = Terrible , 2 = Acceptable , 3 = Average , 4 = Good , 5 = Superior
Answer
12345
Number of
  Responses
Rating
Score*
Primary Company
   
353 4.1
Secondary Company
   
168 3.8
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


9Please rank the following facters in choosing a hosting company:
 
1 = Least
Answer
123456789
Number of
  Responses
Ranking
Score*
Cost
   
366 5.6
Reputation
   
366 5.3
Flexibility
   
366 4.9
SLA
   
366 4.6
24/7 Support
   
366 5.5
Control Panel
   
366 4.2
Location
   
366 3.6
Uptime
   
366 6.3
ColdFusion Experience
   
366 5.0
*The Ranking Score is the weighted average calculated by dividing the sum of all weighted rankings by the number of total responses.


10What would you like your hosting provider to do that they are not current doing?
 
 Number of
Responses
  206
11Which version of CF are you using?
 
Answer
0%100%
Number of
Responses
Response
Ratio
CF 5
   
17 4.1%
CF 6
   
15 3.6%
CF 7
   
107 26.3%
CF 8
   
291 71.6%
CF 9
   
185 45.5%
Enterprise
   
161 39.6%
Standard
   
131 32.2%
Railo
   
51 12.5%
BlueDragon
   
7 1.7%
 Totals406100%
12What Operating System do you use?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Windows
   
345 85.1%
UNIX
   
110 27.1%
 Totals405100%
13How many CF instances do you use?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1
   
161 40.1%
2
   
69 17.2%
3
   
51 12.7%
4
   
40 9.9%
5
   
34 8.4%
Other
   
62 15.4%
 Totals401100%
14What are you using to monitor CF
 
Answer
0%100%
Number of
Responses
Response
Ratio
FusionReactor
   
125 31.0%
SeeFusion
   
36 8.9%
ColdFusion Enterprise built in monitor
   
126 31.2%
Other - homebrew
   
85 21.0%
Nothing
   
116 28.7%
 Totals403100%
15What is your database backend platform?
 
Answer
0%100%
Number of
Responses
Response
Ratio
SQL Server
   
301 73.7%
MySQL
   
170 41.6%
Oracle
   
57 13.9%
Postgres
   
14 3.4%
Access
   
27 6.6%
Other
   
14 3.4%
 Totals408100%
16What is the most common types of problem you have with your ColdFusion solutions
 
Answer
0%100%
Number of
Responses
Response
Ratio
Overall Performance
   
81 21.2%
Stability / Crashes
   
88 23.0%
Running out of memory
   
121 31.6%
Slow page response times
   
125 32.7%
Database Issues
   
53 13.8%
Bugs / Quality Issues
   
71 18.5%
Session Peaks / Spiders / Bots overloading site
   
66 17.2%
Other
   
59 15.4%
 Totals382100%
17How often do you experience problems on your site:
 
Answer
0%100%
Number of
Responses
Response
Ratio
More than once per day
   
10 2.4%
Once per day
   
8 1.9%
A few times per week
   
55 13.4%
A few times per month
   
141 34.5%
A few times per year
   
156 38.2%
Never
   
24 5.8%
Other
   
22 5.3%
 Totals408100%
18How do you deal with problems:
 
Answer
0%100%
Number of
Responses
Response
Ratio
Restart each time after a problem
   
154 39.0%
Examine log files after a problem and fix the errors
   
254 64.4%
Proactively monitor the server for potential problems and try to fix them before they occur
   
171 43.4%
Other
   
51 12.9%
 Totals394100%
19When was the last time you had a problem with your site?
 
 Number of
Responses
  354
20For how long was your service impacted?
 
 Number of
Responses
  344
21What was the cause?
 
 Number of
Responses
  338
22Is your site considered mission critical?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Yes
   
207 50.8%
No
   
144 35.3%
Other
   
36 8.8%
No Responses
   
204.9%
 Totals407100%
23If yes to question 22, do you have an SLA (Service Level Agreement)?
 
Answer
0%100%
Number of
Responses
Response
Ratio
yes
   
125 30.7%
no
   
158 38.8%
No Responses
   
12430.4%
 Totals407100%

24How many hits does your website service per day?
 
 Number of
Responses
  343
25Do you load test your site?
 
Answer
0%100%
Number of
Responses
Response
Ratio
yes
   
107 26.2%
no
   
259 63.6%
Other
   
19 4.6%
No Responses
   
225.4%
 Totals407100%
26Do you have a staging server?
 
Answer
0%100%
Number of
Responses
Response
Ratio
yes
   
265 65.1%
no
   
121 29.7%
No Responses
   
215.1%
 Totals407100%

27What was the last time you tested a restore from backup?
 
 Number of
Responses
  355
28Do you have special hosting needs?
 
Answer
0%100%
Number of
Responses
Response
Ratio
PCI
   
62 52.9%
HIPAA
   
28 23.9%
SAS70 Type II compliant datacenter
   
21 17.9%
Other
   
27 23.0%
 Totals117100%
29What other languages do you host:
 
Answer
0%100%
Number of
Responses
Response
Ratio
.Net
   
104 42.2%
PHP
   
151 61.3%
Java
   
76 30.8%
Rails
   
12 4.8%
Other
   
29 11.7%
 Totals246100%
30Your CF trends - are you expecting to have:
 
Answer
0%100%
Number of
Responses
Response
Ratio
More CF projects
   
238 58.4%
Less CF projects
   
34 8.3%
About the same CF projects
   
113 27.7%
No Responses
   
225.4%
 Totals407100%

31Do you see your ColdFusion hosting requirements:
 
Answer
0%100%
Number of
Responses
Response
Ratio
Growing
   
236 57.9%
Shrinking
   
30 7.3%
Remaining the same
   
125 30.7%
No Responses
   
163.9%
 Totals407100%

32What is your role in hosting decisions:
 
Answer
0%100%
Number of
Responses
Response
Ratio
Decision maker
   
245 61.5%
Make Recommendation
   
172 43.2%
Not Involved
   
33 8.2%
Other
   
7 1.7%
 Totals398100%
33Comments
 
 Number of
Responses
  48
34Please enter the information indicated below to be entered in the raffle.
 
AnswerNumber of
Responses
First Name 377
Last Name 376
Company Name 320
Work Phone 301
Email Address 375
Address 1 322
Address 2 69
City 328
State/Province
(US/Canada)
324
Postal Code 334
Country 355

   
35Please contact me about
 
Answer
0%100%
Number of
Responses
Response
Ratio
CFUnited discounts
   
94 67.6%
Hosting services
   
34 24.4%
Server monitoring tools
   
61 43.8%
Server performance tuning
   
56 40.2%
Load testing
   
44 31.6%
Code review
   
33 23.7%
Security audit
   
28 20.1%
Other
   
14 10.0%
 Totals139100%
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