Overall Survey Results:

How did you like The Legendary Drifters at the Spencer? Six questions.

How did you like The Legendary Drifters Saturday night at the Spencer?

Answer

100%

Number of
Responses

Response
Ratio

Exceeded expectation.

34.4%

Met expectation.

31.0%

Below expectation.

31.0%

Other

3.4%

No Responses

0.0%

Totals

100%

Could you write a one sentence review for us that we could post on our website? Add your name if we can credit you as the reviewer.

	Number of Responses
	20

Would you take a moment to rate our staff and their service. (Feel free to add additional comments.)

1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer

Number of
Responses

Rating
Score*

Box Office staff

1.4

Staff courtesy

1.4

Bar service (if used)

1.6

Cleanliness of the theater

1.4

Valet (if used)

1.9

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer	1	2	3	4	5
Box Office staff	19 (67.9%)	7 (25.0%)	1 (3.6%)	1 (3.6%)	0 (0.0%)
Staff courtesy	20 (69.0%)	8 (27.6%)	0 (0.0%)	1 (3.4%)	0 (0.0%)
Bar service (if used)	11 (61.1%)	3 (16.7%)	4 (22.2%)	0 (0.0%)	0 (0.0%)
Cleanliness of the theater	20 (69.0%)	7 (24.1%)	1 (3.4%)	1 (3.4%)	0 (0.0%)
Valet (if used)	6 (50.0%)	3 (25.0%)	2 (16.7%)	0 (0.0%)	1 (8.3%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Box Office staff

68%

25%

1.4

Staff courtesy

69%

28%

1.4

Bar service (if used)

61%

17%

22%

1.6

Cleanliness of the theater

69%

24%

1.4

Valet (if used)

50%

25%

17%

1.9

The most important information you received about The Legendary Drifters came from...

1 = Most Important Source

Answer

Number of
Responses

Ranking
Score*

Spencer Season Brochure

1.6

Website

3.3

Emails

3.7

Postcards

5.1

Ruidoso News

4.5

Ruidoso Free Press

5.3

Friends or Relatives

4.5

*The Ranking Score is the weighted average calculated by dividing the sum of all weighted rankings by the number of total responses.

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1 = Most Important Source

Answer	1	2	3	4	5	6	7
Spencer Season Brochure	18 (66.7%)	6 (22.2%)	1 (3.7%)	1 (3.7%)	0 (0.0%)	0 (0.0%)	1 (3.7%)
Website	5 (18.5%)	5 (18.5%)	10 (37.0%)	1 (3.7%)	1 (3.7%)	1 (3.7%)	4 (14.8%)
Emails	2 (7.4%)	5 (18.5%)	7 (25.9%)	5 (18.5%)	3 (11.1%)	4 (14.8%)	1 (3.7%)
Postcards	0 (0.0%)	0 (0.0%)	4 (14.8%)	8 (29.6%)	4 (14.8%)	3 (11.1%)	8 (29.6%)
Ruidoso News	1 (3.7%)	5 (18.5%)	0 (0.0%)	4 (14.8%)	8 (29.6%)	8 (29.6%)	1 (3.7%)
Ruidoso Free Press	0 (0.0%)	1 (3.7%)	3 (11.1%)	2 (7.4%)	8 (29.6%)	7 (25.9%)	6 (22.2%)
Friends or Relatives	1 (3.7%)	5 (18.5%)	2 (7.4%)	6 (22.2%)	3 (11.1%)	4 (14.8%)	6 (22.2%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Ranking
Score*

Spencer Season Brochure

67%

22%

1.6

Website

19%

37%

15%

3.3

Emails

19%

26%

19%

11%

15%

3.7

Postcards

15%

30%

15%

11%

30%

5.1

Ruidoso News

19%

15%

30%

4.5

Ruidoso Free Press

11%

30%

26%

22%

5.3

Friends or Relatives

19%

22%

11%

15%

22%

4.5

Do you live in Ruidoso, or are you staying in a vacation rental or lodge?

Answer

100%

Number of
Responses

Response
Ratio

Live in Ruidoso.

27.5%

Have second home here.

31.0%

Vacation rental.

0.0%

Stayed at local lodge/hotel.

31.0%

No Responses

10.3%

Totals

100%

If you're visiting Ruidoso, did you specifically come to Ruidoso to attend this performance?

Answer

100%

Number of
Responses

Response
Ratio

Yes.

44.8%

No.

6.8%

Not a visitor.

41.3%

No Responses

6.8%

Totals

100%

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