Survey : Questions

1.

How long have you been a client of Family & Juvenile Law Omaha, Christensen & Madara-Campbell?

Less than 6 months

6 months to less than 1 year

1 year to less than 3 years

3 years to less than 5 years

5 years or more

2.

How would you rate your overall level of satisfaction with us?

Highly satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Highly dissatisfied

3.

How do we rate on the following attributes?

	Well Below Average	Below Average	Average	Above Average	Well Above Average
Customer service experience
Timely delivery of service
Professionalism
Communication with you about your case
Overall quality of legal service
Understanding of your needs
Cost of legal services in comparrison to other firms

Comment:
500 characters left.

4.

How do we rate in comparison to other law firms?

Much higher

Somewhat higher

Same

Somewhat lower

Much lower

Don't know

Comment:
500 characters left.

5.

How likely are you to continue using our services?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

6.

Have you ever recommended us to others?

No, never recommended

Have recommended once or twice

Have recommended several times

7.

How likely are you to recommend us to others in the future?

Not at all likely

Somewhat likely

Very likely

Comment:
500 characters left.

8.	Do you have any suggestions for improvement?
	350 characters left.

9.

What is your gender?

Male

Female

Prefer not to answer

10.

What is your age?

Younger than 18

18 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 or older

Prefer not to answer

12.

Which of the following categories best describes your annual income?

Under $15,000

$15,000 - $29,999

$30,000 - $44,999

$45,000 - $59,999

$60,000 - $74,999

$75,000 - $89,999

$90,000 or more

Prefer not to answer