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Survey
RequiredRequired Question(s)

Thank you for taking the time to fill out our online survery.  We appreciate your comments and your business.

 
Required 1.

Which of our locations did you visit?

Kingston
Plymouth
Middleboro
Hyannis
Wareham
Mashpee
Dartmouth
Falmouth
2.

What day of the week did you dine with us?

Monday-Friday
Saturday
Sunday
I don't remember
3.

Do you recall the date of your visit?

 

50 characters left.
4.

Was this your first visit to Persy's Place?

Yes
No
5.

If you have been to Persy's Place before how many times had you visited in the past 3 months?

None, it has been more than 3 months since my last visit
1
2
3
4 or more
6.

How many people were in your party?

1
2
3
4
5 or more
7.

How long have you been a Persy's Place customer?

Less than 1 month
1 month to less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years or more
I don't dine here regularly
8.

Was your visit to Persy's Place for breakfast or lunch?

Breakfast
Lunch
9.

How would you rate our service?

 Excellent Very Good Good Fair Poor 
Greeting when you walked in?
Were you greeted promptly?
Overall friendliness of your server?
Was your server knowledgeable about menu, food and beverages?
Was your server attentative to your needs?
Did your server make you feel like a valued guest?
How would you rate the pace of your meal?
10.

Was your server wearing a name tag?

Yes
No
I don't remember
11.

What was your server's name?

 

50 characters left.
12.

Did your server offer you orange juice?

Yes
No
I don't remember
13.

Were you offered flavored coffee?

Yes
No
I don't remember
14.

Did you receive coffee/drink refills in a timely manner?

Yes
No
I don't remember
15.

Were you given a free corn bread coupon (for your next visit) with your guest check?

Yes
No
I don't remember
16.

Were you given a customer survey with your guest check?

Yes
No
I don't remember
17.

Did your server deliver your guest check to your table shortly after the food was served?

Yes
No
I don't remember
18.

Did your server return to your table after serving the food to inquire about how you liked the food?

Yes
No
I don't remember
19.

How would you rate your food?

 Excellent Very Good Good Fair Poor 
Temperature (was your food very hot)?
Appearance?
Portion size?
Taste?
20.

Did we prepare your food exactly as you wanted it?

Yes
No
  • Comment:

  • 500 characters left.
21.

Did you experience a problem during your visit?

No
Yes, please explain below
  • Comment:

  • 500 characters left.
22.

Based on your visit how likely are you to:

 Definitely will Probably will Might or might not Probably will not Definitely will not 
Return to Persy's within the next 3 months?
Recommend Persy's to colleagues and friends?
23.

How would you rate your overall level of satisfaction with us?

Highly satisfied Somewhat satisfied Neutral Somewhat dissatisfied Highly dissatisfied       
      
24.

Tell us what you like most about your visit.

 

350 characters left.
25.

Tell us what we could have done to improve your visit.

 

350 characters left.
26.
Please rate the following items regarding our menu on a scale of 1 to 5, 1 being poor, 5 being excellent.
 1 (Poor) 5 (Excellent) 
Quality of food
Menu variety
Menu pricing and value
  • Comment:

  • 500 characters left.
27.
Please rank the following attributes in order of importance when choosing a restaurant.

(1 = Most important)
 
Reputation
Friendly staff
Knowledgeable staff
Attentiveness of staff
Cleanliness of restaurant
Interior/exterior design
The crowd (type of customer)
Quality of food
Menu Selection
Menu pricing and value
28.

Your gender? (optional)

Male
Female
29.

Your income level? (optional)

50,000 or less
50,000 -75,000
75,000-100,000
More than 100,000
30.

Your age? (optional)

18-25
26-35
36-45
46+
31.

Would you like a Heston family owner to contact you regarding your visit?

Yes
No
Required 32.

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First Name:
Last Name:
Home Phone:
Email Address:
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