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The Institute of Beauty and Wellness Guest Satisfaction Survey
Required Required Question(s)
Required 1.

Did our Guest Services Representatives assist you with all of your needs and offer solutions to any challenges you had while booking your salon or spa reservation? 

Yes
No
Required 2.

Upon arrival, were you offered a warm aromatic towel?
Yes
No
I was offered a towel but chose not to accept it
Required 3.

Upon arrival, were you offered a beverage?
Yes
No
I was offered a beverage but chose not to have one
Required 4.

During your visit, were you offered one of the following:  Men's hot towel treatment, makeup refresh, customized aroma or scalp massage?
Yes
No
I was offered one of these services but chose not to accept it
Required 5.

Did you receive a Purescription Pad with service and product recommendations? 

Yes
No
I was offered a Purescription Pad but chose not to take it
Required 6.

Were you offered to pre-book your next salon or spa visit?
Yes
No
Required 7.

What was the overall quality of your service?

Poor Fair Good Great        
       
Required 8.

How would you rate the overall cleanliness/maintenance of the salon? 

Poor Fair Good Great        
       
Required 9.

Would you consider a future reservation with The Institute of Beauty & Wellness?
Yes
No
10.

We welcome any additional comments regarding this specific experience at The Institute of Beauty & Wellness:
 

  • 350 characters left.
11.

Please enter the information indicated below.
First Name:
Last Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
State/Province
(US/Canada):
Postal Code:

Guest feedback is important to us and we welcome any comments or concerns that you would like to share.   

You may contact me directly at susanhaise@insitutebw.com.   

Yours in service,

Susan Haise
President
The Institute of Beauty & Wellness