IowaStater Restaurant

Customer Satisfaction Survey
1.

How often have you dined with us?

1-5 times
6-10 times
11-25 times
26 times or more
2.

When was your last visit?

Past 30 days
3 months
6 months
Past year
More than 1 year
3.

How would you rate your overall level of satisfaction with us?

Highly satisfied  Neutral  Highly dissatisfied       
      
4.

Please rate the following service items at our restaurant.

 Excellent    Poor 
Friendliness of staff
Staff's knowledge of the menu
Attentiveness of staff
5.

Please rate the following regarding the ambiance of our restaurant.

 Excellent    Poor 
Cleanliness
Lighting
Comfort
6.

Please rate the following items regarding our menu.

 Excellent    Poor 
Quality of food
Menu variety
Menu pricing and value
7.

How likely are you to recommend our restaurant to a friend or colleague?

Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely       
      
8.

What prompted you to dine with us? (Select all that apply)

Location/Convenience
Past experience
Recommendation (please describe below)
Advertisement (please describe below)
Other  
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9.

How did you hear about the new restaurant? Check all that apply.

Press Release or publication
Website
Facebook/Twitter
Newsletter
Other  
10.

Please share any suggestions for improving our restaurant.

 

350 characters left.
11.

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