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Customer Satisfaction Survey
Required Required Question(s)
Required 1.

Dear Valued Customer:

Please help us improve our products and services by completing this survey. Thank you for your support. Please make sure that you fill out the following contact information.

It will enable us to realize your specific suggestions and comments sooner. You will find this survey easy, and it takes you less time than filling a printed survey.
First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com

Required 2.

How are we doing? Did CMP meet your expectations?
 Very dissatisfied Somewhat dissatisfied Somewhat satisfied Very satisfied  
Price  
Delivery  
Co-operation  
Complaint Resolution  
  • Comment:

  • 500 characters left.
Required 3.

How would you rate the quality of service you have received?
 Very dissatisfied Somewhat dissatisfied Somewhat satisfied Very satisfied  
Customer Service  
Technical Support  
  • Comment:

  • 500 characters left.
Required 4.

How do you rate CMP products in comparison to similar products you’ve used:
 Very dissatisfied Somewhat dissatisfied Somewhat satisfied Very satisfied  
Overall Usability  
Ease of Installation  
  • Comment:

  • 500 characters left.
Required 5.

How would you rate your satisfaction with overall quality of CMP product(s)?
 Very Dissatisfied Somewhat dissatisfied Somewhat satisfied Very satisfied  
Packaging  
Fit & Finish  
Reliability  
  • Comment:

  • 500 characters left.
Required 6.

Will you buy again from CMP?
Yes
No
  • Comment:

  • 500 characters left.
Required 7.

Would you recommend CMP as a preferred supplier?
Yes
No
  • Comment:

  • 500 characters left.
8.

What should CMP do to improve?
 

  • 1000 characters left.
Required 9.

Looking at your experience with CMP, how would you rate it overall?
Very dissatisfied Somewhat dissatisfied Somewhat satisfied Very satisfied        
       
  • Comment:

  • 500 characters left.

How are we doing online?
 
Required 10.

Which of our web site(s) have you visited? Please choose all that apply:
www.cmpglobal.com
www.martyranodes.com
www.octopusmarine.ca
www.intellisteer.com
None of the above
Required 11.

Did you find the web site(s) informative and helpful?
Yes
No
  • Comment:

  • 500 characters left.
Required 12.

Did you find the web site(s) easy to navigate?
Yes
No
  • Comment:

  • 500 characters left.