Seward Resort

Seward Resort Tickets & Tours Survey
1.

Did you / Will you purchase your tickets and tours for your Alaska Vacation from the Seward Resort?
Yes
No
  • Comment:

  • 500 characters left.
2.

Will you be purchasing your tickets / tours ahead of time?  Or will you wait until you arrive?
Ahead of Time
After arriving in Alaska
Other  
  • Comment:

  • 500 characters left.
3.

How would you rate your overall level of satisfaction with the Seward Resort's Tickets & Tours?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
4.

How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
  • Comment:

  • 500 characters left.
5.

How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
  • Comment:

  • 500 characters left.
6.

How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
7.

Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
  • Comment:

  • 500 characters left.
8.

Are there other locations you would like to see the Seward Resort offer Tickets & Tours for? 

Anchorage
Fairbanks
Girdwood
Talkeetna
Denali
Other  
  • Comment:

  • 500 characters left.
9.
Do you have any suggestions for improvement?
 

350 characters left.