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AutoSplash Customer Survey
1.

How long have you used our services?

Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.

Which of our services do you purchase most often?

Exterior Washes
Interior Cleaning
Detailing
Lube Center Services
Oil Changes
Other  
3.
How frequently do you purchase from us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.

How do we rate on the following attributes?

 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality
Understanding customers' needs
Price
  • Comment:

  • 500 characters left.
6.

How likely are you to continue doing business with us?

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.

How likely is it that you would recommend AutoSplash to a friend or colleague?

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.

Do you have any suggestions for improving our services?

 

  • 350 characters left.
9.
What is your gender?
Male
Female
Prefer not to answer
10.

What part of your vehicle are you most particular about after it has been cleaned?

Wheels & Tires
Glass
Paint & Chrome
Vacuum
Dash and Doors
Other  
  • Comment:

  • 500 characters left.
11.

What amount of time do you feel is acceptable for a full service interior cleaning once your vehicle has been washed?

5 minutes
10 minutes
15 minutes
20 minutes
No more than 30 minutes
12.

Have you ever visited our website?

Yes
No
Did not know you had one
13.

Where have you seen our advertisements?

Sporting Events
Mailers
At Other Businesses
Fundraisers
Movie Theater
Other  
14.

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Email Address:
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