Guam Power Authority  Service Quality Survey

Thank you for helping us improve our level of customer service!
RequiredRequired Question(s)

Please help us maintain and improve our service by completing this brief survey. Thank you!

 
Required 1.

What was the date of your visit or phone call?

(mm/dd/yyyy preferred)

 

50 characters left.
Required 2.

How did you contact the Guam Power Authority?

In person at a GPA customer service center.
By phone.
Online.
Other  
3.

If your visit was in person, what was the of location your visit?

Harmon
Hagatña
Agat
4.

Please rate the GPA Customer Service Representative or Cashier based on your experience.


 Excellent Good Fair Poor  
Warm and friendly greeting.  
Sincere 'thank you' for your visit or call.  
Overall service by customer service representative or cashier  
  • Comment:

  • 500 characters left.
5.

Did you receive all the information that you wanted on your visit in person, during your phone call, or by checking the website?

Yes No          
         
  • Comment:

  • 500 characters left.
6.

Was your overall experience positive?

Yes No          
         
7.

Additional Comments:

 

350 characters left.


We appreciate your comments and your assistance in improving our quality of service. Thank you!

 

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