Do you have a clearly defined direct competitor basket ?
How many competitors do you monitor?
Do you have a competitor review process ?
How frequently are competitors reviewed?
Who does the comparisons / analysis?
How many man hours does this take per annum?
Do you have a list of the things you compare?
How much information do you compare?
How do you store the information / analysis?
How satisfied are you with the quantity and quality of the information you compare?
If there was a professional Tour Operator comparison / tracking service available on a subscription basis, would you be interested in this service?