Complete Women's Care Center Survey
Required Required Question(s)
1.

Did you get a chance to check out our website www.completewomenscarecenter.com before your office visit?

Yes
No
2.

Tell us what you think about our website.  How would you rate the appearance, overall content, and ease of navigating the site?
I liked it Average Needs some work         
        
  • Comment:

  • 500 characters left.
3.

Tell us about our telephone system.  When you called to schedule an appointment at our office, how long were your hold times?
0-2 minutes 2-4 minutes 4-6 minutes greater than 6 minutes!        
       
4.

Please tell us about your experience making your appointment.  Did we find an appointment time that was convenient for you?
Convenient for me Good compromise Didn't work well with my schedule         
        
  • Comment:

  • 500 characters left.
5.

Which location of Complete Women's Care Center did you visit?   (your primary office)
Fannin
Pearland
6.

Please let us know how our front-desk team is doing with both the check-in and check-out process.  Feel free to drop a name if you had a good experience with one of our team members :)
 Great job Good Average Improvement needed Needs a new job 
Courtesy
Professionalism
Proficiency
  • Comment:

  • 500 characters left.
7.

How was the nursing staff in our office? 

 Great job Good Average Improvement needed Needs a new job 
Courtesy
Professionalism
Proficiency
Medical knowledge
  • Comment:

  • 500 characters left.
Required 8.

Which provider did you see at Complete Women's Care Center?

Dr. Susan Hardwick-Smith
Dr. Sara Jurney
Dr. Lisa Beard
Dr. Jessica Ohlemacher
Dr. Kristin Brigger
Brandi Wachel
Laurel Spence
Kathleen Mechler
9.

Please tell us about your experience with the provider. 

 Outstanding Average Needs improvement   
Courtesy   
Professionalism   
Time spent with you   
Medical knowledge   
Physician satisfaction   
  • Comment:

  • 500 characters left.
10.

On a scale of 1-5 with 5 being the best, how many stars would you give our office facilities, decorations, and comfort?  Please feel free to leave a comment. 

5 stars 4 stars 3 stars 2 stars 1 star       
      
  • Comment:

  • 500 characters left.
11.

Were your laboratory and diagnostic results provided to you in a timely manner and with adequate explanation? 5 is best. 

 5 4 3 2 1 
Timeliness
Explanation
  • Comment:

  • 500 characters left.
12.

If you had a billing question, how was it handled?  Were the staff knowledgeable about the fees that you would incur or had incurred?  If not applicable, please feel free to skip to the next question. 

5 4 3 2 1       
      
  • Comment:

  • 500 characters left.
13.


If you have had any type of conflict or problem with our office, please let us know how well it was handled.  Did we work to get it resolved in a timely fashion?  Thanks for your feedback!
 

  • 350 characters left.
14.

How would you rate your OVERALL experience with Complete Women's Care Center.  How many stars would you give us? 

5 stars 4 stars 3 stars 2 stars 1 star       
      
  • Comment:

  • 500 characters left.
15.

Would you refer us to a friend or relative? 
Absolutely
Maybe
No way
  • Comment:

  • 500 characters left.
16.

If you would like to be contacted regarding your responses, please feel free to leave your personal information below. 


By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

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Last Name:
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emailaddress@xyz.com
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