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SAMPLE User Social Media Survey

This survey is for your organization to measure the level of social media use by your members.

You have the opportunity to include up to three (3) customized questions specific for your organization (optional).

At no time is individual identifying information collected from your members.

You will receive, free of charge, the complete set of data collected from your members in the form of an Excel table.

You will also receive periodic reports that use the aggregated data collected for benchmarking purposes.

By agreeing to use this free survey tool and service, you also agree that we may use the aggregated data to create reports and presentations.

At no time will the name of participating organizations be used without prior written permission.

Please use the 3 optional custom questions to include items that are very specific to your association and we will include these in the version for your association.

Thank you for participating in this groundbreaking project!

 
1.

Please select your age group:

24 or under
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
2.

Which statement most closely describes you:

I am skeptical of social media and do not use it at all.
I am curious about social media but have not used it yet.
I have tried social media but am not comfortable with it.
I have tried social media but am just now beginning to use it personally.
I am using social media and consider myself a "beginner"
I am using social media more often now and am comfortable with it.
I use social media tools and consider myself an "advanced" user.
I use social media as a regular part of my work or professional development.
I consider myself an "expert" when it comes to social media.
Other  
3.

Which social media applications do you use and for what purpose? 


 Personal Only Professional Only Personal & Professional Not used Plan to use 
Facebook
LinkedIn
Twitter
Google+
YouTube
FourSquare
Blogs
RSS News Feeds
My association online community
Other association online communities (please list all)
  • Comment:

  • 500 characters left.
4.

Which other applications do you use and for what purpose?



 Personal Professional Personal & Professional Not used Plan to use 
My association's ListServer
Other association's ListServer
Search (Google/Bing)
My association's website
Other association's website
Industry websites
Google Groups
Yahoo Groups
Flickr
MeetUp.com
  • Comment:

  • 500 characters left.
5.

For which purposes do you use social media related to your work or profession (including your personal professional development)?

Mark each that applies

Professional networking
Exchange of information with peers
Marketing or sales
Gathering market intelligence
Personal professional development
News and information
Promotion of my personal "brand"
Promotion of my company / organization
Job seeking
Research
Other  
  • Comment:

  • 500 characters left.
6.

How many hours do you spend on average each week using the following?



 0-6 Hours 6-15 hours 16-24 hours 25-40 hours More than 40 
Mobile phone (talk/text/Internet)
Email
Social media sites (Facebook, LinkedIn, etc.)
Web Surfing (Websites, Blogs)
7.

Please indicate how you feel about the technology you use.  Mark each that applies.


 Essential / must have Somewhat useful Optional / not needed Plan to use Not Used 
Desktop computer at work
Desktop computer at home
Laptop computer at work
Laptop computer at home
Smartphone (able to access Internet)
Standard mobile phone (no Internet access)
Tablet (iPad or similar)
Netbook
Dedicated eBook reader (Kindle, Nook, etc.)
Other (please describe)
  • Comment:

  • 500 characters left.
8.

Please select each item that most correctly describes your situation.

NOTE: Social media use refers to business or work related use.

I am unable to access social media while at work
My employer prohibits access to social media at work
My employer allows limited access to social media at work
My employer encourages access to social media for work purposes only
My employer encourages the use of social media
My position requires the use of social media
My employer has NO policies governing the use of social media
My employer uses existing policies to govern the use of social media
My employer has specific social media use policies
My employer has a social media strategy / plan
Other  
9.

Please list the number of contacts / followers / friends you have for each of the platforms listed.


 Not Used 0-100 101-250 251-500 501-1,000 More than 1,000 
Email contacts (address book)
Facebook
LinkedIn
Twitter
Other (please describe)
  • Comment:

  • 500 characters left.
10.

Please rank how you prefer to receive information from the association. 


 Most Preferred Acceptable Discouraged   
Mail (hard copy postal service)   
Email   
Website   
LinkedIn group   
Facebook fan page / group   
Google or YahooGroup   
Association Members Only group   
Electronic newsletter   
SMS text message   
Live, face-to-face meetings   
  • Comment:

  • 500 characters left.
11.

Please mark what you feel most correctly describes the association in your opinion:

My association is a leader in the use of technology
My association is at "par" in the use of technology
My association is lagging in the use of technology
12.

Please mark the most correct response regarding your employer in your opinion:

My employer is a leader in the use of technology
My employer is at "par" in the use of technology
My employer is lagging in the use of technology
13.

Please mark each of the following conditions that you feel is true:

I expect my association to inform/train me about how to use technology
I expect my employer to inform/train me about how to use technology
It is my responsibility to inform/train myself how to use technology
  • Comment:

  • 500 characters left.
14.

How will your use of technology change in the next 3 years?

I expect my use of technology will decline in the next 3 years
I expect my use of technology will stay the same in the next 3 years
I expect my use of technology will increase in the next 3 years
15.

Optional custom question #1. 

Please describe the question you might want to ask specific to your organization?

 

1000 characters left.
16.

Optional custom question #2. 

Please describe the question you might want to ask specific to your organization?

 

1000 characters left.
17.

Optional custom question #3. 

Please describe the question you might want to ask specific to your organization?

 

1000 characters left.