Gold Coast Animal Hospital Survey
RequiredRequired Question(s)
Required 1.

About our receptionist

 Disagree Strongly Disagree Neutral Agree Agree Strongly 
My telephone calls were answered promptly by a receptionist
My interaction with the receptionist on the telephone was helpful and friendly
The receptionists greeted me warmly when I arrived at the clinic
The receptionist were helpful and friendly during my visit
Required 2.

About our technicians

 Disagree Strongly Disagree Neutral Agree Agree Strongly 
I did not wait long before my pet was examined by a exam room technician
The exam room technician treated my pet with gentleness and kindness
The exam room technician was helpful and friendly
The exam room technician answered my questions clearly and completely
The exam room technician was knowledgeable and proficient
Required 3.

About our veterinarians

 Disagree Strongly Disagree Neutral Agree Agree Strongly 
I did not wait long before my pet was examined by a doctor
The veterinarians treated my pet with gentleness and kindness
The veterinarians were helpful and compassionate
The veterinarians answered my questions completely and professionally
The veterinarians explained treatment/therapy options in a way I could easily understand
The veterinarians communicated effectively with me on the care of my pet
The veterinarians & technicians provided excellent medical care to my pet
The veterinarians & technicians were accessible to me for questions and updates
Required 4.

About our practice

 Disagree Strongly Disagree Neutral Agree Agree Strongly 
The waiting area and exam rooms were clean and orderly
Value was obtained for fees paid
The overall experience I had at Gold Coast Animal Clinic was excellent
Required 5.

Would you return to Gold Coast Animal Clinic? If you respond "no", please explain why using the comment box below.

Yes
No
  • Comment:

  • 500 characters left.
Required 6.

Would you recommend Gold Coast Animal Clinic to your Family and Friends? If you respond "no", please explain why using the comment box below.

Yes
No
  • Comment:

  • 500 characters left.
Required 7.

If you were our Practice Administrator, what suggestions would you have for improving our clinic?

 

350 characters left.
Required 8.

What hours would you like for us to be open?

 

350 characters left.
9.

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