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Customer Satisfaction Survey
RequiredRequired Question(s)

Please take a moment to rate your service experience with Genius Computer Solutions. Your feedback will allow us to provide excellent service.

 
Required 1.

Please enter your name and company information below (information is kept private and secure).


First Name:
Last Name:
Company Name:

Required 2.

Genius Computer Solutions can be relied upon to solve your computer problems consistently?

I Agree I Disagree          
         
  • Comment:

  • 500 characters left.
Required 3.

How would you rate your overall level of satisfaction with us?

Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 4.

How do we rate on the following attributes?

 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
On-Site & Telephone Response & Timeliness of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
Required 5.

Have you ever recommended us to others?

No, never recommended & would not
No, never recommended but may in the future
Have recommended once or more
Other  
6.

How can we serve you better? Please provide any recommendations or improvements to our services that you would like to see implemented in the future.

 

1000 characters left.

Thank you for taking the time to assist us in serving you better. We will review your feedback and make any appropriate changes.

Thank you for your business.


Sincerely,

The Genius Computer Solutions Team