Dinerware Survey
Required Required Question(s)
Required 1.

What do you think Dinerware does (in a sentence or two, please)?

 
 

  • 350 characters left.
Required 2.

Compared to competitors, what advantages makes Dinerware the vendor of choice?
 

  • 350 characters left.
Required 3.

Please rank these 5 criteria (in order of importance) when considering POS vendors:

(1 = Most Important)
 
Customer Service
Innovation
Quality
Price
Sales Process
  • Comment:

  • 500 characters left.
Required 4.

What is required (in order of importance) when making a purchasing decision?

(1 = Most Important)
 
References
Product Demo
Service Guarantee
Sharp Salesperson
Product Literature / Website
  • Comment:

  • 500 characters left.
Required 5.

Customer Service - Please rate these statements:
 Strongly Agree Agree Somewhat Agree Not at All  
You consistently receive quality customer service  
Dinerware responds promptly to your requests  
Dinerware has never left you feeling unsatisfied  
  • Comment:

  • 500 characters left.
Required 6.

Innovation - Please rate these statements:
 Strongly Agree Agree Somewhat Agree Not at All  
You view Dinerware as innovative  
Our products provide real-world 'solutions'  
Dinerware understands the needs of the market  
  • Comment:

  • 500 characters left.
Required 7.

Quality - Please rate these statements:
 Strongly Agree Agree Somewhat Agree Not at All  
Dinerware products are of superior quality  
Dinerware stands by the quality of its products  
You are willing to refer Dinerware  
  • Comment:

  • 500 characters left.
Required 8.

Sales - Please rate these statements:
 Strongly Agree Agree Somewhat Agree Not at All  
Dinerware sales professionals are outstanding  
Dinerware provides the right information at the right time  
Dinerware product demos are very compelling  
  • Comment:

  • 500 characters left.
Required 9.

Finally, what is one emotional word that describes your connection to Dinerware.
 

  • 350 characters left.
10.

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