Spanish Trail Lanes Survey

We are conducting this survey to better understand what our customers want.

We will use the answers from this survey to improve your Bowling experience at Spanish Trail Lanes.
 
1.

How long have you been a customer of Spanish Trail Lanes?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Other  
2.

How often do you Bowl at Spanish Trail Lanes?
 Don't Use Daily Weekly Monthly Quarterly 
<<OPTION 1>>
  • Comment:

  • 500 characters left.
3.

Why do you come Bowling?
 

  • 350 characters left.
4.

What can Spanish Trial Lanes do to improve your bowling experience?
 

  • 1000 characters left.
5.

Do you bowl in a league?
Yes
No
Other  
6.

Would you be interested in a Short Season League?
4 weeks
8 weeks
10 weeks
16 weeks
Only if Score did not matter.
Only if it was USBC Sanctioned
Once a Month
Other  
  • Comment:

  • 500 characters left.
7.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
8.

How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience, Did we serve you with a fun attitude?
Lane conditions, Do the lanes work properly
Snack Bar Food Quality
Lounge & what it has to offer
Quality of service, Do we provide you with the fun you are looking for?
Understanding of customers' needs
  • Comment:

  • 500 characters left.
9.

How do we rate in comparison to other Bowling Centers in the area?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
10.

How likely are you to continue bowling at Spanish Trail Lanes?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
11.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
12.
Do you have any suggestions for improvement?
 

  • 350 characters left.
13.
What is your gender?
Male
Female
Prefer not to answer
14.
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
15.
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Unemployed, looking for work
Unemployed, not looking for work
Student
Retired
Homemaker
Military
Prefer not to answer
Other  
16.
Which of the following categories best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer