Cal-Cert Banner 1/13/11

CUSTOMER SERVICE SURVEY
RequiredRequired Question(s)

We strive for excellent customer service.  Therefore, we would appreciate you taking a moment to fill out this customer survey in order for us to evaluate how well we are doing.

 

Timely Scheduling of Service

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Communication of schedule changes

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Scheduling flexibility

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Arrival when promised

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Response time for emergency

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Performance of work

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Staff member knowledge

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Courteous service

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Work area left clean

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Timeliness of receiving certifications

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Ease of doing business with us

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Overall quality of service

Not Applicable
Poor
Fair
Average
Good
Excellent
  • Comment:

  • 500 characters left.

Did you receive an email reminder for service?

Yes
No
  • Comment:

  • 500 characters left.

Did you receive a call from the technician at a minimum of 24 hours prior to service?

Yes
No
  • Comment:

  • 500 characters left.

Would you recommend our services?

Not Likely
Likely
Most Likely
  • Comment:

  • 500 characters left.

As a result of your experience with us, do you have any suggestions for improving our service?

 

1000 characters left.
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Please enter the information indicated below.


First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Address 1:
City:
State/Province
(US/Canada):
Postal Code: