Heritage Bank of Central Illinois

Tell Us What You Think
RequiredRequired Question(s)
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At Heritage Bank, our Goal is to provide First Class Service to every customer!   Please take a moment to complete this short survey regarding your banking experience. The information provided will help us continue to meet your needs.  

 
Required 1.

Which branch do you visit most often?

Trivoli Branch
Hanna City Branch
Willow Knolls Branch
Peoria Heights Branch
Harmon Highway Branch
East Peoria Branch
Other  
Required 2.

Please rate your overall experience with Heritage Bank.

Disappointing Satisfactory Good Excellent        
       
3.

Please rate the service you have received from the following individuals.

 Not Applicable Disappointing Satisfactory Good Excellent 
Lobby Tellers
Drive-Up Tellers
Customer Service Representatives
Branch Managers
Commercial Bankers
Mortgage Department
Trust Department
Telephone Calls
Other (Please Specify Below)
  • Comment:

  • 500 characters left.
Required 4.

Please rate the physical atmosphere of the branch. (Clean, neat, and inviting)

Not Applicable Disappointing Satisfactory Good Excellent       
      
Required 5.

Would you use Heritage Bank for future financial needs? 

Unlikely Maybe Likely Very Likely        
       
Required 6.

Would you recommend Heritage Bank to friends and family members?

Unlikely Maybe Likely Very Likely