The North Augusta Chamber of Commerce Survey

The City of North Augusta and the Chamber of Commerce are seeking feedback regarding your recent experience with both our Planning and Zoning Department, responsible for approving any plans for new construction or renovations, and the Building Standards Department, responsible for interim inspections of the project to ensure that the improvements comply with the approved plans.

 

Both Organizations, the City and the Chamber, are committed to striking the proper balance between creating a community with the highest quality of life and promoting and encouraging growth in existing businesses and recruiting new businesses that will add to our community. 

Thank you for your help in this process.  The Chamber of Commerce will collect all information to ensure complete confidentiality.

The first series of questions are for general background.
 
1.

Is your business new or existing?
New
Existing
2.

If you have an existing business, how long have you operated this business?
0 to 1 year
1 to 3 years
3 to 5 years
5 to 10 years
More than 10 years
3.

Do you own or lease the property referred to in the building permit?
Own
Lease
4.

Which of the following scenarios best fits your situation?

Construction of New Building
Renovation of existing building
Needed to have building inspected prior to issuance of Business License
5.

The next several questions are specific to the approval of the plans through the Planning and Zoning Department.  How would you rate the timeliness of the approval process?  Please provide any relevant comments. Please skip if this question is not applicable.
Very Poor Poor Fair Good Excellent       
      
  • Comment:

  • 500 characters left.
6.

How would you rate the level of communiction during the approval process?  Please provide any relevant comments.

Very Poor Poor Fair Good Excellent       
      
  • Comment:

  • 500 characters left.
7.

Would you say the City's codes and ordinances are
Too Restrictive Appropriate Not Restrictive Enough         
        
8.

Please provide any suggestions as to how to make the process of approving plans and issuing a building permit more effiecient or "business friendly"?
 

350 characters left.
9.

The following questions are related to the inspections conducted through the Building Standards Department.  How would you rate the responsiveness of the Building Standards Department once you requested an inspection?
Very Slow Slow Fair Quick Very Quick       
      
10.

How would you rate the level of communication with the inspectors during the process? 

Very poor Poor Fair Good Very good       
      
  • Comment:

  • 500 characters left.
11.

Please provide any suggestions that could improve the inspection process.
 

350 characters left.
12.

How would you rank North Augusta in terms of being "Business Friendly"?
Very Unfriendly         Very Business Friendly  
 
  • Comment:

  • 500 characters left.
13.

Have you had experience with this process in other municipalities?
Yes
No
14.

If you answered yes to the above, how would you rate your experience in North Augusta vs. other municipalities?
Much easier in North Augusta Somewhat easier The same Somewhat harder Much harder in North Augusta       
      
  • Comment:

  • 500 characters left.
15.

Please provide any additional information that would be relevant.
 

350 characters left.