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Patient/Client Satisfaction Survey
Required Required Question(s)
Required 1.

Date(s) of visit:

 

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2.


* Reason for visit:

 

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3.


*Name of therapist(s):

 

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4.

Referred by:

 

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5.

On a scale of 1 to 4, with 1 being unsatisfactory and 4 being excellent, please rate the following:

 Unsatisfactory Neutral Satisfactory Excellent  
Ease in making an appointment  
Convenience of clinic location  
Convenience of parking  
Convenience of hours  
Comfort and attractiveness of waiting room  
Courtesy and knowledge of front-desk staff  
Promptness in being seen for appointment  
Professionalism of the therapist  
Knowledge and experience of therapist  
Thoroughness of initial evaluation  
  • Comment:

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6.

On a scale of 1 to 4, with 1 being unsatisfactory and 4 being excellent, please rate the following:

 Unsatisfactory Neutral Satisfactory Excellent  
Attentiveness of therapist to your needs and goals  
Answers by therapist to your questions  
Home exercise program  
Modifications of home exercise program to your needs  
Explanation of insurance benefits  
Clarity of billing process  
Promptness of reply to voice messages or e-mails  
Website informative and easy to navigate  
  • Comment:

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7.


*Would you recommend Cherry Creek Wellness Center to others?

Yes
No - please explain
Maybe - please explain
  • Comment:

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8.

Additional comments?

 

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9.

Please give us your name and e-mail address if you'd like to be entered into a drawing for a free 60-min. massage.

 

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