Libertyville Customer Service Survey
Required Required Question(s)
Required 1.

Please answer the following regarding your first impression of the Libertyville store.
 Yes No    
Were you greeted within 15 sec. of entering the store?    
Did you feel welcome?    
Did the employee identify your needs?    
  • Comment:

  • 500 characters left.
Required 2.

On my last visit to the Plato's Closet in Libertyville, I did the following:
Sold Items
Bought Items
Sold and Bought Items
Made a Return
Did not buy or sell anything
Other  
Required 3.

Please rate the following about selling items to Plato's Closet in Libertyville.
 Strongly Disagree Partially Disagree Neutral Partially Agree Strongly Agree Not Applicable 
Staff completely explained how to sell items to my satisfaction
Staff gave me an accurate estimate on the wait time to review my items
Staff let me know what items and styles they are currently buying
Staff clearly explained why they did not buy some of the items
I received a fair amount for what I sold
I will sell items again
  • Comment:

  • 500 characters left.
Required 4.

Please rate the following about making a purchase from Plato's Closet in Libertyville.
 Strongly Disagree Partially Disagree Neutral Partially Agree Strongly Agree Not Applicable 
Found what I was looking for
There was a large selection of items
The choices offered were in style
The choices offered were in good condition
I got a good deal on the items I bought
  • Comment:

  • 500 characters left.
Required 5.

Please rate the following about your visit to the Plato's Closet in Libertyville.
 Stongly Disagree Partially Disagree Neutral Partially Agree Strongly Agree 
Merchandise was organized and easy to find
Store was clean
Staff was respectful, friendly and helpful
Staff thoroughly explained how to sell items
  • Comment:

  • 500 characters left.
Required 6.

How likely are you to do the following?
 Very Unlikely Somewhat Unlikely Neutral Somewhat Likely Very Likley 
Refer a friend or relative to Plato's Closet
Sell more items in the future
Make additional purchases in the future
  • Comment:

  • 500 characters left.
7.

Please tell us what we can do to improve your shopping and selling experience at Plato's Closet in Libertyville.
 

  • 350 characters left.