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Customer Satisfaction Survey
Required Required Question(s)

Focus Corporation's family  of retail stores includes Where the Buffalo Roam, Jackalope & Co, My Chicago! and Crawdaddy & Co. We are committed to providing the highest level of customer satisfaction in our stores. Your feedback is important to us and will help us to identify areas needing improvement.

Thank you in advance for your time and comments. As our appreciation for completing the survey you will be emailed a 10% Off coupon that you can use in any of our stores.
 
Required 1.

Which store location did you shop in?
Where The Buffalo Roam - Boulder, CO
Where The Buffalo Roam - Denver, CO
Jackalope and Company - Boulder, CO
My Chicago! - Chicago, IL
Crawdaddy and Company - Decateur St., New Orleans, LA
Crawdaddy and Company - Bourbon St, New Orleans, LA
Required 2.

Have you shopped at this location before?
Yes
No
3.


If you have shopped with us before how many times have you done so in the past 12 months?
1 - 5 times
6 - 10 times
More than 10 times
Required 4.

Do you live within one hour driving distance to the store?
Yes
No
Required 5.

Please tell us your gender.
Female
Male
Required 6.


Were you greeted by a Sales Associate when you first entered the store?
Yes
No
Required 7.

Please indicate your level of agreement or disagreement with each of these statements regarding the store you visited.
 Strongly Agree Agree Neutral Disagree Strongly Disagree 
The store hours are convenient for my shopping needs.
The store employees were helpful and friendly during your visit.
The store atmosphere and decor are appealing.
The store was clean.
A good selection of products was present
The merchandise sold is a good value for the money
Merchandise displays are attractive and well organized
You were able to find your sizes in merchandise you were interested in.
Required 8.

Overall, how satisfied or dissatisfied are you with the store?
Very Satisfied
Neither Satisfied or Dissatisfied
Dissatisfied
Other  
  • Comment:

  • 500 characters left.
Required 9.


How satisfied or dissatisfied are you with the quality of the merchandise?
Very Satisfied
Neither Satisfied or Dissatisfied
Very Dissatisfied
Other  
  • Comment:

  • 500 characters left.
Required 10.

Would you recommend our store to friends or family members?
Yes
No
11.


Please tell us something we could do to improve our store.
 

  • 350 characters left.
12.

As our appreciation for having completed the survey we would like to send you a 10% Off Coupon for use on your next purchase in any of our stores. Please provide the following information if you would like us to email it to you.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Email Address:
emailaddress@xyz.com
City: