Overall Survey Results:


Cedar Creek Cabin Rentals Survey


1How many times have you stayed with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1st time
   
54 80.5%
2nd time
   
8 11.9%
more than 2
   
5 7.4%
No Responses
 
00.0%
 Totals67100%
2How would you rate your overall level of satisfaction with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Highly satisfied
   
51 76.1%
Somewhat satisfied
   
14 20.8%
Neutral
 
0 0.0%
Somewhat dissatisfied
   
1 1.4%
Highly dissatisfied
   
1 1.4%
No Responses
 
00.0%
 Totals67100%
3How do we rate on the following attributes?
 
 1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well Above Average
Answer
12345
Number of
  Responses
Rating
Score*
Reservation process
   
67 4.4
Response time from our rental agents
   
67 4.4
Cabin Cleanliness
   
67 4.1
Cabin Quality
   
67 4.4
Maintenance response (if required)
   
32 4.2
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


4How do we rate in comparison to other cabin rental companies?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Much higher
   
15 22.3%
Somewhat higher
   
12 17.9%
Same
   
9 13.4%
Somewhat lower
   
1 1.4%
Much lower
   
1 1.4%
Don't know
   
29 43.2%
No Responses
 
00.0%
 Totals67100%
5How likely are you to continue visiting with us?   
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
Very likely
   
53 79.1%
Somewhat likely
   
12 17.9%
Neutral
   
1 1.4%
Somewhat unlikely
 
0 0.0%
Very unlikely
   
1 1.4%
No Responses
 
00.0%
 Totals67100%
6Have you ever recommended us to others?
 
Answer
0%100%
Number of
Responses
Response
Ratio
No, never recommended
   
15 22.3%
Have recommended once or twice
   
26 38.8%
Have recommended several times
   
26 38.8%
No Responses
 
00.0%
 Totals67100%
7Do you have any suggestions for improvement?
 
 Number of
Responses
  41
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