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Olson Comfort Customer Service Survey
Required Required Question(s)
Required

Please enter the information indicated below.

First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
State/Province
(US/Canada):
Postal Code:

Which of types of service did you recently receive from Olson Comfort?

Installation of new equipment
Service to existing equipment
Other  

Please answer the following questions regarding the service provided by our company.

 Yes No    
Was our office staff helpful and courteous?    
Were you satisfied with the technician's answers to your questions?    
Did our technician greet you pleasantly?    
Did our technician recommend other products/services to help your home comfort?    
Did our technician advise you of the repair cost before any work was done?    
Was the technician's appearance satisfactory?    
Do you have an Olson Comfort Maintenance Agreement to save you 10% on repairs?    
Did the technician clean up the work area after service to your satisfaction?    
Was the technician courteous?    

Do you have additional comments regarding the service provided by our company?

 

  • 350 characters left.

What is the age of your cooling system?

1-5 years
6-10 years
11 years or more

What is the age of your heating system?

1-5 years
6-10 years
11 years or more

May we provide your name to a potential customer looking for a reference regarding our products or services?

Yes
No

Are you interested in saving 15% on repairs?  Our maintenance agreement program does that and more!  Would you like us to contact you to learn more about this program?

 

 

Yes - I would like more information on how to save 15%
No - Not at this time

We offer many items that will not only increase your Indoor Comfort, but ALSO save you money.  We have included basic information on these items.   Please check below if you would like to customize these products to fit your personal comfort needs.

High Efficiency Air Conditioner
Programmable Thermostat
Carbon Monoxide Detector
Furnace
Humidifier
Air Cleaner
Air Purifier
Other  

Do you have any suggestions for improving our customer service?

 

  • 350 characters left.

Our Goal is to provide you with the best in service and comfort for your home!  If you are pleased with the service you received today...Please refer us to your friends and family!

 

Do you have friends or family members that you would like to refer our products and services?

Please provide their names, phone numbers, and email addresses below and we would be proud to serve them as we have you!

 

  • 1000 characters left.