Tax Services Survey
Required Required Question(s)
1.

How long have you been using our services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
3.

How do we rate on the following attributes?
 Well Above Average Above Average Average Below Average Well Below Average 
Customer service experience
On-time delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of your needs
4.
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
5.

Have we earned the opportunity to continue providing services for you?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
6.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
7.
Do you have any suggestions for improvement?
 

  • 350 characters left.
Required 8.

Please enter the information indicated below.
First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com

9.

Which office did you work with?
De Pere
La Crosse
Manitowoc
Marshfield
Medford
Winona

Thank you for this valuable information and allowing us to service you this past tax season.  We hope to have earned your continued business.