Kincaid Coaches

Kincaid Coach Lines Ski Trip Customer Survey
RequiredRequired Question(s)
1.

Please enter the information indicated below.  Enter your phone number or email address if you would like us to contact you regarding your experience.

We will use this information solely for the purpose of evaluating the customer experience we are providing on our charters.  This information will NOT be shared with anyone outside of Kincaid Coach Lines nor will we contact you in the future without explicit permission to do so.


First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com

Required 2.

Please enter your motorcoach number.
(Enter 'Unknown' if you do not remember the motorcoach number.)

 

50 characters left.
Required 3.

Please enter your trip number.
(Enter 'Unknown' if you do not remember the trip number.)

 

50 characters left.
Required 4.

What were the dates of your ski trip?
(i.e. December 2, 2011 - December 9, 2011)

 

 

50 characters left.
Required 5.

Please indicate your ski trip destination?

Breckenridge
Keystone
Winter Park
Frisco
Required 6.

Please enter the name of your driver.
(Enter 'Unknown' if you do not remember his / her name.)

 

50 characters left.
Required 7.

Please rate all of the drivers on your ski trip.
(Choose 'N/A' for drivers who did not participate.)

 N/A Poor Fair Satisfactory Excellent 
Driver #1
Driver #2
Driver #3
Driver #4
  • Comment:

  • 500 characters left.
Required 8.

Please rate the following aspects of your experience in booking and taking your ski trip.

 Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied 
Your drivers
Your experience in booking the charter
Overall responsiveness of our staff.
Our effectiveness in answering your questions.
Timeliness of our response to your inquiry / questions.
Adherence to schedule (were we on time?)
  • Comment:

  • 500 characters left.
Required 9.

Please rank the following characteristics of your motorcoach.


 Poor Fair Satisfactory Excellent  
Air-Conditioning / Heating  
Cleanliness (windows, interior, exterior)  
Restroom  
Public Adress System  
Ride  
Noise Level (inside, outside)  
Restocking of Ice and Water  
Overall  
  • Comment:

  • 500 characters left.
Required 10.

Where did you stay?

 

50 characters left.
Required 11.

Please rate you lodging accommodations.

Poor Fair Satisfactory Excellent        
       
  • Comment:

  • 500 characters left.
12.

How would you rate your overall level of satisfaction with this trip?

Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied       
      
  • Comment:

  • 500 characters left.
Required 13.

Would you book another ski trip with us in the future?

Yes
No
  • Comment:

  • 500 characters left.
Required 14.

How likely is it that you would recommend us to a friend or colleague?

Very unlikely Somewhat unlikely Neutral Somewhat likely Very likely       
      
15.

Please share any suggestions for improvement.

 

1000 characters left.