Skinworks Student Spa Survey
RequiredRequired Question(s)
1.

How long have you been a client in our Student Spa?

Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.

How often do you visit us for the treatments below?

 Don't Use Daily Weekly Monthly Quarterly 
Chemical Peel
Facial
Pedicure
Waxing
Other
  • Comment:

  • 500 characters left.
3.

How did you hear about us?

A Friend
A Student
Online
Magazine
Coupon (add comment please)
Other  
  • Comment:

  • 500 characters left.
4.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 5.

How do we rate on the following attributes?

 Well Below Average Below Average Average Above Average Well Above Average 
Customer service when making appointment
Customer service when checking in and out of appointment
The students knowledge of the treatment and the delivery of the treatment
The instructors involvment in the treatment
General quality of service
  • Comment:

  • 500 characters left.
6.
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
7.
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
9.

Do you have any suggestions for improvement or  possitive feedback we can share with future customers?

 

350 characters left.
10.
What is your gender?
Male
Female
Prefer not to answer
11.
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
Required 12.


May we use any of your comments in our advertising (social, website, etc.)?

Yes, please add your first and last name below in the comment field below
No
  • Comment:

  • 500 characters left.