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Police Department Customer Satisfaction Survey

The DCSS Police Department is committed to continuous improvement in the services we provide. It is important to us that you experience excellent customer service while we work to meet your needs. We value your comments and suggestions and would appreciate your taking a few moments to let us know how you feel we are doing.

 

1. When was your last contact with the DCSS Police Department?

Less than one month ago
One to six months ago
Six months to one year ago
More than one year ago

2. My most recent contact was with:

Administrative Police Officer
School Police Officer
Assistant Police Chief
Chief of Police

What was the nature of your most recent contact?

I was involved in an accident
I was called or contacted concerning a problem
I called to report an incident or to request information
I was arrested
Other  

Please rate your most recent contact with the DCSS Police Department according to the scale below:

 Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied 
Concern shown by the officer:
Fairness:
Helpfulness:
Knowledge:
Professional conduct:
Response time:
Solving the problem:
  • Comment:

  • 500 characters left.

Using the same scale, please rate your overall contact with the DCSS Police Department:

 Very Satisifed Somewhat Satisfied Neutral Somewhat Dissatisifed Very Dissatisfied 
Overall contact:

If you would like to offer suggestions on how we can improve our service or provide further information, please fill in the box below:

 

1000 characters left.