Overall Survey Results:


Cedar Creek Cabin Rentals Survey


1How many times have you stayed with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1st time
   
48 84.2%
2nd time
   
7 12.2%
more than 2
   
1 1.7%
No Responses
   
11.7%
 Totals57100%
2How would you rate your overall level of satisfaction with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Highly satisfied
   
40 70.1%
Somewhat satisfied
   
11 19.2%
Neutral
   
3 5.2%
Somewhat dissatisfied
   
2 3.5%
Highly dissatisfied
 
0 0.0%
No Responses
   
11.7%
 Totals57100%
3How do we rate on the following attributes?
 
 1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well Above Average
Answer
12345
Number of
  Responses
Rating
Score*
Reservation process
   
55 4.4
Response time from our rental agents
   
55 4.3
Cabin Cleanliness
   
55 4.2
Cabin Quality
   
55 4.4
Maintenance response (if required)
   
28 4.0
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


4Required To help us improve your cabin, Please enter your cabin name here.  If you can't remember, put a brief description so we can figure out which cabin it was.
 
 
 
 Number of
Responses
  57
5How do we rate in comparison to other cabin rental companies?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Much higher
   
20 35.0%
Somewhat higher
   
9 15.7%
Same
   
3 5.2%
Somewhat lower
   
3 5.2%
Much lower
 
0 0.0%
Don't know
   
21 36.8%
No Responses
   
11.7%
 Totals57100%
6How likely are you to continue visiting with us?   
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
Very likely
   
40 70.1%
Somewhat likely
   
9 15.7%
Neutral
   
6 10.5%
Somewhat unlikely
 
0 0.0%
Very unlikely
   
1 1.7%
No Responses
   
11.7%
 Totals57100%
7If you plan on coming back to visit, what is the number one reason why?
 
 
 
 Number of
Responses
  52
8Have you ever recommended us to others?
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
No, never recommended
   
12 21.0%
Have recommended once
   
16 28.0%
Have recommended several times
   
27 47.3%
No Responses
   
23.5%
 Totals57100%
9Do you have any suggestions for improvement?
 
 Number of
Responses
  36
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