El Monte RV Website Survey

1. How satisfied are you with our website?

Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied

2. How did you learn of our website? Select all that apply.

Search Engine
Other Website
Friend/colleague
Travel Agent
Employees
Other  

3. On your last visit, what was your primary reason for visiting our website?

RV Rental Reservations
RV Rental Information
RV Sales Information
Location Information
Event Information
Other  

4. Please rank your answers to the following questions, from "Strongly Disagree" to "Strongly Agree": 

 Strongly Disagree Somewhat Disagree Neither Agree or Disagree Somewhat Agree Strongly Agree 
Planning my itinerary dates through elmonterv.com was easy.
I was able to find a dealership near my home or workplace.
I was happy with the online selection of rental RVs.
I was able to make an informed decision based on the RV information & RV Details.
The RV that I wanted to rent was available.
The El Monte RV site had enough selection to have a primary & secondary RV choice.
I was able to find the options I wanted for my RV.
The available options had ample description, to help me choose the options right for me.
The pricing options were easy to understand.
I am aware of the promotions/discounts and use them when renting:
  • Comment:

  • 500 characters left.

5. Which of the following are true? Select all that apply.

You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
  • Comment:

  • 500 characters left.

6. Please rate the following attributes of our website.

 Well Below Average Below Average Average Above Average Well Above Average 
Ease of navigation
Freshness of content
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
  • Comment:

  • 500 characters left.

7. How likely are you to visit our website again?

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely

8. How likely are you to use this site as your primary source for RV Rental information?

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely

9. How likely are you to recommend our website to a friend or colleague in the future?

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely

10. On the basis of this website, how comfortable are you doing business with our company?

Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable

11. How does our website compare to the websites of companies offering similar products or services?

Well above average
Above average
Average
Below average
Well below average
Don't know
  • Comment:

  • 500 characters left.

12. Are you a Monty Perks Rewards member?

Yes
No

13. Things I like best about elmonterv.com:

 

350 characters left.

14. Things I like least about elmonterv.com:

 

350 characters left.

15. Suggestions to improve elmonterv.com?

 

350 characters left.