Keller Williams - Robin Seidon

Client Satisfaction Survey

 

I would love your help! Enclosed is a brief survey regarding your recent real estate transaction. Your response is important to me and will help me create new, improved services that you and other clients will receive during future real estate transactions. Please answer each question openly and honestly.

 
 
1.

 

 

 

Please check the circle that is most descriptive of the service you received from me, from left (unsatisfacory) to right (excellent). If a subject is not applicable, please leave it blank.

 
 Unsatisfactory  Average  Excellent 
Timeliness of return phone calls
Problems were handled
Communication with you was
The knowledge of real estate demonstrated
Attention given to your special needs
Your overall impression of my real estate service
  • Comment:

  • 500 characters left.
2.

Do you feel that I adequately explained the real estate process and what you could expect during each phase of the process?   

 

 
Yes
No
  • Comment:

  • 500 characters left.
3.

Do you feel that I really cared about you and your real estate needs?

 

 
Yes
No
  • Comment:

  • 500 characters left.
4.

What did you like best about working with me?

 
 

  • 350 characters left.
5.

If there were one thing that I could improve upon, what would that be?

 
 

  • 350 characters left.
6.

Why did you choose to work with me over any other agent?

 
 

  • 350 characters left.
7.

 When you think about your real estate experience, what stands out most in your mind?

 
 

  • 350 characters left.
8.

What could I do to make it easier to discuss problems with me?

 
 

  • 350 characters left.
9.

What was the most disappointing thing that happened during your transaction?

 
 

  • 350 characters left.
10.

Do you feel I earned my commission?

 
Yes
No
  • Comment:

  • 500 characters left.
11.

Would you feel comfortable recommending my services to your friends and family?

 
Yes
No
12.

Do you have someone now that you would like to refer to me, if so, please write in your referral’s name, phone number and email address:

 
 

  • 350 characters left.

 Thank you so much! Your feedback is invaluable.

 
 

 

Robin Seidon
Keller Williams NJ Metro Group
973-449-3134
rseidon@gmail.com
montclair-glenridgehiphomes.com
Each Keller Williams Office is Independently Owned and Operated

JDPower