Overall Survey Results:


Cedar Creek Cabin Rentals Survey


1How many times have you stayed with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1st time
   
127 78.8%
2nd time
   
16 9.9%
more than 2
   
17 10.5%
No Responses
   
1<1%
 Totals161100%
2How would you rate your overall level of satisfaction with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Highly satisfied
   
108 67.0%
Somewhat satisfied
   
40 24.8%
Neutral
   
3 1.8%
Somewhat dissatisfied
   
6 3.7%
Highly dissatisfied
   
2 1.2%
No Responses
   
21.2%
 Totals161100%
3How do we rate on the following attributes?
 
 1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well Above Average
Answer
12345
Number of
  Responses
Rating
Score*
Reservation process
   
161 4.3
Response time from our rental agents
   
159 4.2
Cabin Cleanliness
   
159 4.2
Cabin Quality
   
158 4.3
Maintenance response (if required)
   
102 4.0
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


4Required To help us improve your cabin, Please enter your cabin name here.  If you can't remember, put a brief description so we can figure out which cabin it was.
 
 
 
 Number of
Responses
  161
5How do we rate in comparison to other cabin rental companies?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Much higher
   
38 23.6%
Somewhat higher
   
47 29.1%
Same
   
15 9.3%
Somewhat lower
   
8 4.9%
Much lower
   
3 1.8%
Don't know
   
50 31.0%
No Responses
 
00.0%
 Totals161100%
6How likely are you to continue visiting with us?   
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
Very likely
   
105 65.2%
Somewhat likely
   
25 15.5%
Neutral
   
19 11.8%
Somewhat unlikely
   
5 3.1%
Very unlikely
   
7 4.3%
No Responses
 
00.0%
 Totals161100%
7If you plan on coming back to visit, what is the number one reason why?
 
 
 
 Number of
Responses
  136
8Have you ever recommended us to others?
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
No, never recommended
   
50 31.0%
Have recommended once
   
31 19.2%
Have recommended several times
   
80 49.6%
No Responses
 
00.0%
 Totals161100%
9Do you have any suggestions for improvement?
 
 Number of
Responses
  110
Online Surveys  by