Fireworks Web Survey
RequiredRequired Question(s)
1.

How satisfied are you with our website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
  • Comment:

  • 500 characters left.
Required 2.

How did you learn of our website? Select all that apply.
Search Engine
Facebook
Friend/Relative/Colle-
ague
In Store Signage
Our Employees
Other  
  • Comment:

  • 500 characters left.
3.

On your last visit, what was your primary reason for visiting our website?
Product Purchase
Store Information (locations, hours, etc)
Seeking Contact Information
Seeking Event Information
Seeking Artist Submission Information
Other  
4.

How often do you visit our website?
First Visit
Daily
Weekly
Monthly
Quarterly
5.

Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
  • Comment:

  • 500 characters left.
6.

Please rate the following attributes of our website.
 Well Below Average Below Average Average Above Average Well Above Average 
Ease of Navigation
Layout of the Departments, Sub-Classes
Quality of Images, Size of Images
Page Load Speed
Check-Out Process/Basket
Customer Support
Availability of Merchandise Listed on Site (Instock vs. Out-of-Stock)
Design and Overall Look of the Site
  • Comment:

  • 500 characters left.
7.

How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Other  
  • Comment:

  • 500 characters left.
8.

How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
9.

How often do you visit website of all companies offering similar products?
Never
Daily
Weekly
Monthly
Quarterly
Annually
  • Comment:

  • 500 characters left.
10.
Do you have any suggestions for improvement?
 

350 characters left.