Overall Survey Results:


Cedar Creek Cabin Rentals Survey


1How many times have you stayed with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1st time
   
121 84.0%
2nd time
   
11 7.6%
more than 2
   
12 8.3%
No Responses
 
00.0%
 Totals144100%
2How would you rate your overall level of satisfaction with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Highly satisfied
   
101 70.1%
Somewhat satisfied
   
29 20.1%
Neutral
   
5 3.4%
Somewhat dissatisfied
   
9 6.2%
Highly dissatisfied
 
0 0.0%
No Responses
 
00.0%
 Totals144100%
3How do we rate on the following attributes?
 
 1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well Above Average
Answer
12345
Number of
  Responses
Rating
Score*
Reservation process
   
143 4.2
Response time from our rental agents
   
143 4.0
Cabin Cleanliness
   
144 4.0
Cabin Quality
   
140 4.1
Maintenance response (if required)
   
68 3.8
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


4Required To help us improve your cabin, Please enter your cabin name here.  If you can't remember, put a brief description so we can figure out which cabin it was.
 
 
 
 Number of
Responses
  144
5How do we rate in comparison to other cabin rental companies?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Much higher
   
28 19.4%
Somewhat higher
   
43 29.8%
Same
   
21 14.5%
Somewhat lower
   
11 7.6%
Much lower
   
1 <1%
Don't know
   
40 27.7%
No Responses
 
00.0%
 Totals144100%
6How likely are you to continue visiting with us?   
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
Very likely
   
88 61.1%
Somewhat likely
   
30 20.8%
Neutral
   
19 13.1%
Somewhat unlikely
   
3 2.0%
Very unlikely
   
4 2.7%
No Responses
 
00.0%
 Totals144100%
7If you plan on coming back to visit, what is the number one reason why?
 
 
 
 Number of
Responses
  122
8Have you ever recommended us to others?
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
No, never recommended
   
49 34.0%
Have recommended once
   
33 22.9%
Have recommended several times
   
57 39.5%
No Responses
   
53.4%
 Totals144100%
9Do you have any suggestions for improvement?
 
 Number of
Responses
  93
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