Alley Cat Small Animal Hospital Survey
1.

About our receptionist

 

 
 Disagree Strongly Disagree Neutral Agree Agree Strongly 
My telephone calls were answered promptly by a receptionist
My interaction with the receptionist on the telephone was helpful and friendly
The receptionists greeted me warmly when I arrived at the clinic
The receptionist were helpful and friendly during my visit
2.

About our technicians

 
 Disagree Strongly Disagree Neutral Agree Agree Strongly 
I did not wait long before my pet was examined by a exam room technician
The exam room technician treated my pet with gentleness and kindness
The exam room technician was helpful and friendly
The exam room technician answered my questions clearly and completely
The exam room technician was knowledgeable and proficient
3.

About our veterinarians

 
 Disagree Strongly Disagree Neutral Agree Agree Strongly 
I did not wait long before my pet was examined by a doctor
The veterinarians treated my pet with gentleness and kindness
The veterinarians were helpful and compassionate
The veterinarians answered my questions completely and professionally
The veterinarians explained treatment/therapy options in a way I could easily understand
The veterinarians communicated effectively with me on the care of my pet
The veterinarians & technicians provided excellent medical care to my pet
The veterinarians & technicians were accessible to me for questions and updates
4.

About our practice

 
 Disagree Strongly Disagree Neutral Agree Agree Strongly 
The waiting area and exam rooms were clean and orderly
Value was obtained for fees paid
The overall experience I had at Alley Cat Small Animal Hospital was excellent
5.

Would you return to Alley Cat Small Animal Hospital? If you respond "no", please explain why using the comment box below.

 
Yes
No
  • Comment:

  • 500 characters left.
6.

Would you recommend Alley Cat Small Animal Hospital to your Family and Friends? If you respond "no", please explain why using the comment box below.

 
Yes
No
  • Comment:

  • 500 characters left.
7.

If you were our Practice Administrator, what suggestions would you have for improving our clinic?

 
 

  • 350 characters left.
8.

What hours would you like for us to be open?

 
 

  • 50 characters left.
9.

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