Pet City Resort Customer Survey
1.

How many times a year does your pet visit Pet City Resort?

 
1 time a year
2-3 times a year
4-5 times a year
5-10 times a year
10 or more times a year
2.

Have you had your pet groomed at Pet City Resort?

 

 

 
Yes and would recommend to others
Yes
Didn't know Pet City Resort provided grooming
My dog doesn't get groomed
If you use a different groomer could please list in Other box below.
Other  
  • Comment:

  • 500 characters left.
3.

Rate your level of satisfaction with our staff?

 
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Other  
  • Comment:

  • 500 characters left.
4.

How do we rate on the following attributes?

 

 

 

 

 
 Well Below Average Below Average Average Above Average Well Above Average 
Do you always receive a warm greeting.
Professionalism / Customer service
Staff understanding customers' needs
Facilities over all appearance
Boarding Prices
Grooming Prices
How would you rate our website?
Retail selection
  • Comment:

  • 500 characters left.
5.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
6.

How likely is it that you would recommend Pet City Resort to a friend or colleague?

 
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
7.

Do you have any suggestions to help us improve?

 
 

  • 350 characters left.
8.

Have you used our website to make a grooming or boarding reservation?

 

 

 

 
Yes
No
  • Comment:

  • 500 characters left.