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Satisfaction Survey
Required Required Question(s)
Required 1.

Please rate your experience with the reception staff:
 A (Excellent) B C (Average) D F (Poor) 
Professionalism
Knowledge
Appearance
How helpful were they when scheduling your appointment
Did they make you feel welcome and comfortable when you arrived
How helpful were they at check out
Did they answer questions or concerns to your satisfaction
  • Comment:

  • 500 characters left.
Required 2.

Please rate the staff for the Salon / Spa portion of your visit
 A (Excellent) B C (Average) D F (Poor) 
Professionalism
Knowledge
Cleanliness of work area
Appearance
Do you feel they did their best to understand what you desired from your visit
Were you comfortable with them throughout your service / treatment
Did they meet your expectation
  • Comment:

  • 500 characters left.
3.

Please rate the Spa and Boutique
 A (Excellent) B C (Average) D F (Poor) 
Atmosphere
Amenities
Cleanliness
Hours of Operation
Music
Product Selection
Product Cost
Treatment / Service Selection
Treatment / Service Cost
  • Comment:

  • 500 characters left.
4.

What treatments or services do you receive at FB Spa?
Hair Services
Facial
Make-up
Manicures / Pedicures
Massage
Waxing / Hair Reduction
Holistic Therapies or Acupuncture
Other  
  • Comment:

  • 500 characters left.
5.

What treatments or services have you not experienced yet?

Hair Services
Facial
Make-up
Manicures / Pedicures
Massage
Waxing / Hair Reduction
Holistic Therapies of Acupuncture
Other  
  • Comment:

  • 500 characters left.
6.

To make FB Spa perfect, what do you suggest we do?
 

  • 350 characters left.
Required 7.

May we contact you about your feedback and suggestions?

 
Yes, by phone
Yes, by E-mail
No, Thank you
  • Comment:

  • 500 characters left.
8.

Please enter the information indicated below. 

First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com
Postal Code: