2012 Tele-Course Participation Survey
1.

Which describes your volunteer status?
I am a returning volunteer.
I am a new volunteer.
Other  
2.

Where will you be volunteering this year? Check all that apply.

At a credit union VITA site
At an AARP TCE site
In Kalispell or Eureka
At a walk-in site in the Billings area
With Opportunity Link Inc in Havre, Rocky Boy, Fort Belknap
At a walk-in site in Butte
I have not decided where I would like to volunteer yet
I have decided not to volunteer this year
Other  
3.

How were you referred to the Tele-Course? Check all that apply.

My volunteer coordinator
MontanaFreeFile.org
Promotional materials (e-newsletter article, flyer, etc)
Another volunteer
Other  
4.

Before attending the Tele-Course, which best describes your experience with tax preparation?
I have never prepared a tax return.
I have prepared a tax return for myself or someone in my household.
I have prepared other people's tax returns.
I am a paid professional with tax expertise.
Other  
5.

How much time, outside of the Tele-Course calls/recordings, did you spend preparing per week?
1 hour or less
2-3 hours
4-5 hours
6 or more hours
Other  
6.

Which answer describes your experience with the Tele-Course homework and reading assignments?
I learned the material by completing the homework and referencing the 4012.
I completed the homework, but mainly learned through the reading assignments.
I occasionally completed the homework assignment.
I never used the handout as a supplemental learning tool.
Other  
7.

Which topic(s) would you like the instructor to spend more time on in future Tele-Courses? Choose as many that apply.
Filing Status
Exemptions
Income
Adjustments
Deductions
Tax credits
Finishing the 1040, other taxes, and EIC
Advance topics (capital gains, retirement income, K-1 income)
MT Form 2 (MT income tax law)
Other  
8.

Please rate the following resources. 


(1 = Most Valuable)
 
Tele-Course calls/recordings
Publication 4012 Volunteer Resource Guide
Reading Materials: Link and Learn or Pub 4491
Pub 17
Tele-Course homework assignments
Montana Form 2 Materials
9.

In the future, how likely would you be to use the IRS Link and Learn online modules, instead of the Publication 4491 book, as your sole reading materials?
Very Likely    Highly Unlikely       
      
10.

How often did you access the recordings at MontanaFreeFile.org?
I listened to each Tele-Course recording.
I listened when a topic was unclear.
I listened only when I couldn't attend the live Tele-Course.
I didn't know the Tele-Courses were recorded.
11.

What time of day would you like the Tele-Course to be held? Choose all that apply.

9am-10am
10am-11am
11am-12pm
12pm-1pm
1pm-2pm
2pm-3pm
3pm-4pm
4pm-5pm
5pm-6pm
6pm-7pm
7pm-8pm
Other  
12.


How would you describe the frequency of the amount of Tele-Courses?

Too many per week. I would prefer two Tele-Courses per week.
Too many per week. I would prefer one Tele-Course per week.
Just right. I prefer about 2 or 3 Tele-Courses per week.
Not enough. I would prefer 4 or more Tele-Courses per week.
Other  
13.

We are considering a webinar format for future Tele-Courses. What is your opinion?

I only like listening to the trainer over the phone/recording.
I would like to listen to the trainer and have a visual aid, like a PowerPoint presentation or video, to watch
The Tele-Course format does not work for me--I like training alone
The Tele-Course format does not work for me--I like training in the classroom
Other  
14.

Will you attend any future Tele-Courses?
I will make it a priority to attend each year that I volunteer.
If my schedule permits, I will attend each year that I volunteer.
I will attend occassionally, to familarize myself on new tax law.
I will not attend again.
15.

How confident are you in your tax preparation abilities after attending the Tele-Course?
Very confident in my abilities. I have a full understanding of my volunteer resources (P. 4012, P. 17, MT Instructions, etc) and tax law.
Confident and have an ok understanding of my volunteer resources and tax law.
Neutral.
Not very confident, but I'm willing to attend another training
Not confient at all! I will not volunteer this year.
16.

Would you promote the Tele-Course to a prospective volunteer?
I will recommend the Tele-Course.
I will direct prospective volunteers to find other volunteer training opportunities at MontanaFreeFile.org.
I will direct prospective volunteers to my VITA Site Coordinator for other volunteer training opportunities.
Other  
17.

Please rate your level of satisfaction with the presenters and their knowledge of the topics covered.
 Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied 
Instructor
Guest Speakers
18.

Please comment on your overall Tele-Course experience.
 

350 characters left.
19.

We would love to use your opinion about the Tele-Course for grant reporting and promotional purposes. Please provide your contact information below if you'd like to help us out!  

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