As the new PATCO general manager, I believe the best customer service emerges from an on-going conversation between passengers and the people who serve them. I'd like to take a little time to understand the terms of our conversation: How should I reach out to you? What are the most convenient ways for you to reach out to me? And how I can I make sure we're hearing each other?
This brief survey will help me and the rest of the PATCO team make certain we're hearing you and meeting your needs as effectively as possible. We hope you'll take a few minutes to respond.
Thank you for your time, and thank you for riding PATCO.