Hapco Inc Survey
1.

How long have you been a Hapco customer?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
3.

Which of the following categories best describes the industry you work in?
Automotive
Rapid Prototyping
Filtration
Hobby/Arts/Crafts
Medical Device Manufacture
Tooling/Foundry
Marine/Underwater
Electronics
Aerospace
Military/Defense
Industrial
Other  
4.

Which of our materials/equipment do you use? Select all that apply.
Hapflex
Ultralloy
Tuffalloy
Steralloy
Ultraclear
S-RIM
Di-Pak
Castalloy
Hapcoat
Ultracast/Hapcast
Haprez/Hapweld
RapidFIL machine
MiniFIL machine
Rapidshot Gun
Molding Chamber
Other  
5.
How frequently do you purchase from us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
6.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
7.

How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Shipping
Quality of materials and/or equipment
Understanding customers' needs
Sales staff
Price
  • Comment:

  • 500 characters left.
8.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
9.

How likely is it that you would refer Hapco to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
10.

Do you have any suggestions for improving our materials or equipment?
 

350 characters left.