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Meriam Customer Satisfaction Survey
1.

Please enter the information indicated below.

 

 

 

 

 

 

 

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Job Title:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
State/Province
(US/Canada):

At Meriam Process Technologies, we respect your right to privacy and we understand that users of the Meriam website need to be in control of their personal information. "Personal information" includes, but is not limited to, name, address, telephone number and e-mail address. Please be advised that Meriam does not sell, rent, swap or otherwise disclose any of this information to third parties.

 

 
 
2.

Would you like a follow up phone call from one of our directors to discuss your feedback?  If so, we will contact you within 3 business days.  Please remember to include your phone number above.

 

 
Yes
No
3.

What Meriam products are you currently using?

 

 

 

 
 

1000 characters left.
4.

How satisfied are you with the quality of Meriam products?

 

 
Very Dissatisfied Dissatisfied Satisfied Very Satisfied        
       
  • Comment:

  • 500 characters left.
5.

How did you learn about Meriam and its products and services?
Meriam Website
Trade Magazine
Advertisement
Meriam Sales Representative
Word of Mouth
Other  
6.


How satisfied are you with your Meriam Sales Representative?

 

 

 

 
 Very Dissatisfied Dissatisfied Satisfied Very Satisfied  
My Sales Rep is available to answer my questions and have discussions.  
My Sales Rep keeps me up to date on new products, promotions and price updates.  
My Sales Rep calls me periodically to discuss my needs and plans for the future.  
My Sales Rep responds to my phone messages within 24-48 hours.  
  • Comment:

  • 500 characters left.
7.


How satisfied are you with Meriam's ordering process?
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
  • Comment:

  • 500 characters left.
8.


How satisfied are you with Meriam's Customer Service Department?

 

 

 
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
  • Comment:

  • 500 characters left.
9.


Would you recommend Meriam's products and services?
Yes
No
  • Comment:

  • 500 characters left.
10.

How satisfied are you with the quality of Meriam's Service and Repair Department?
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
No Opinion
11.


How satisfied are you with Meriam's marketing materials?
 Very Dissatisfied Dissatisfied Satisfied Very Satisfied  
Sales Literature  
Availabilty of Certifications  
Website  
Manuals  
Availability of MSDS  
  • Comment:

  • 500 characters left.
12.

How satisfied are you with the quality of Meriam's Application and Technical Support Department?

 

 
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
No Opinion
13.


Do you currently purchase from a Meriam competitor?  If yes, which one and why?

 

 
Yes
No
  • Comment:

  • 500 characters left.
14.

Additional Comments
 

1000 characters left.