Customer Survey
1.

How long have you used our products?

 

Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.

Which of our products do you use? Select all that apply.

 

Wheel Loader Couplers
Wheel Loader Buckets
Other Wheel Loader Attachments
Excavator Couplers
Excavator Buckets
Other Excavator Attachments
3.

How frequently do you purchase from us?

 

Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.

How do we rate on the following attributes?

 

 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of products
Understanding customers' needs
Delivery
Price
  • Comment:

  • 500 characters left.
6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.

How likely is it that you would recommend our company to a friend or colleague?

 

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.

Do you have any suggestions for improvment?

 

 

 

350 characters left.
9.

Which of the following categories best describes the industry you work in?

 

Contractor
Dealer
End User
Channel Partner
Supplier
Other  
10.

Please enter the information indicated below.

 


By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
State/Province
(US/Canada):
Postal Code: