In the last three months, have you filed a complaint against a business, taxicab, or taxicab driver?
How easy was it to file a complaint against a business, taxicab, or taxicab driver?
After filing your complaint, how long did it take for BACP to respond?
How did BACP's responsiveness measure up to your expectations?
How clearly did BACP explain the outcome of your complaint to you?
Please provide any comments and suggestions you may have: