Customer Service: How would you rate the Customer Support Representative assigned to servicing your account?

Customer Service: How would you rate RBP’s overall customer service in comparison to our competitor’s performance?

Delivery: How would you rate our overall delivery process?

Delivery: How would you rate RBP’s delivery as compared to our competitors?

Technical Support: How would you rate RBP's responses to resolving your technical inquiries?

Technical Support: How would you rate RBP compared to our competitor?

Marketing: How would you rate the effectiveness of RBP's advertising?

Marketing: If you could make one change or suggestion in this area what would it be?

Sales Support: How would you rate the RBP sales representative assigned to your account?

Sales Support: How does he/she rate compared to the competitor?

Product: How would you rate the overall quality of RBP’s products?

Product: If you could make one change or suggestion in this area what would it be?

In general, how would you rate doing business with RBP as compared to other suppliers you deal with?

Thank you for completing our questionnaire!