Mount Vernon Logo

Mount Vernon Printing Survey
RequiredRequired Question(s)
Required 1.

How long have you been purchasing our products?

 

 

 

Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Required 2.

What products have you purchased from us?

 

 

 

 Yes No    
Sheetfed Printing    
Digital Printing    
Web Printing    
Mailing    
Technology Solutions    
CGX Network    
  • Comment:

  • 500 characters left.
Required 3.

What is your overall level of satisfaction with us?

 

 

Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 4.

How do we rate on the following attributes?

 

 

 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
Professionalism
Purchase experience
Quality of products
Post-purchase experience
Understanding customers' needs
Price
Range of Product Offerings
  • Comment:

  • 500 characters left.
Required 5.

How likely are you to continue using our products?

 

Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Required 6.

Have you ever recommended us to others?

 

No, never recommended
Have recommended once or twice
Have recommended several times
Required 7.

How do we rate in comparison to other companies that offer the same products?

 

Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
  • Comment:

  • 500 characters left.
Required 8.

What prevents you from utilizing Mount Vernon more often for your printing and mailing needs?

 

 

 

Service
Price
Lack of Product Offerings
Quality of Product
Other  
  • Comment:

  • 500 characters left.
Required 9.

Do you follow Mount Vernon on social media for updates on new print and mail product offerings and industry insights?

 

 Yes No    
Facebook    
Twitter    
LinkedIn    
10.

Are you aware of our WorkSmart Suite technology solutions?

 

Yes
No
Required 11.

Are you aware that Mount Vernon is a part of the Consolidated Graphics (CGX) network of printers?

 

 

 

Yes
No
Required 12.

Are you aware of the unique products Mount Vernon can offer you through the CGX network such as Llama Dispays, Flex Mailers or Grand Format Printing?

 

 

Yes
No
13.
Do you have any suggestions for improvement?
 

350 characters left.
Required 14.

Which category best describes the industry you work in?

 

Automotive
Advertising
Consulting Services
Education
Human Resources
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Union
Political
Other  
Required 15.

Which category best describes the functional area you work in?

 

Administration
Accounting
Business Development
Consulting
Engineering
Finance
Human Resources
Marketing/Sales
Public Relations
Strategy
Purchasing
Management
Other  
Required 16.

How many people are in your organization?

 

1
2 - 4
5 - 9
10 - 24
25 - 49
50 - 99
100 - 249
250 - 499
500 - 999
1000 or More