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2012 Web Usage Evaluation Survey

Thank you for taking this brief survey! It shouldn't take very long, but it will help us greatly in improving our website to better serve your needs. So, please be as thorough as you can, and encourage others who you know to visit the website and take this survey.

 

 

 
 
1.

About how often do you visit the GSMH website?

 
Daily 4-6 times a week 1-3 times a week Monthly Every couple of months       
      
2.

Please rate your level of satisfaction with each of the following items.

 

 

 
 Very Dissatisfied Dissatisfied No Opinion Is Okay Quite Satisfied 
General appearance
Ease of use/navigation
Relevance/timeliness of information
Understandability of information
Consistent/expected positioning of elements on page
Consistent/easy to identify links
Activity/program calendar
Site speed/reliability
Overall satisfaction
  • Comment:

  • 500 characters left.
3.

How much do you use the navigation help tools like the “site map” page and the “breadcrumbs” (the links below the menu that allow you to “back up” to previous pages)?

 
What is that? Never Rarely Sometimes Frequently       
      
4.

How much of what you use the site for is the same tasks/information versus new needs/information?

 

 
Always for the same info  Equally old and new  Only come for new info       
      
5.

How much would you recommend other Girl Scout parents/volunteers use the website?

 
Never  Only as needed  All the time       
      
6.

Rank how much you use each of these sites to get your Girl Scout information:

(If you rank other sites higher than GSMH's, please use the comment box to let us know why.)

 

 
 Never Rarely Occasionally Usually Most often 
Girl Scouts of the Missouri Heartland
Girl Scouts of the USA
another council's site
other
  • Comment:

  • 500 characters left.
7.

On your most recent visit (or a recent visit that took some time), if you were looking for specific information -- were you able to find it?

 
Was just browsing No, I was looking for... (comments) Found part of what I was looking for Yes, with some effort Yes, easily       
      
  • Comment:

  • 500 characters left.
8.

Approximately how many different pages do you browse/visit during your visit to the GSMH website?

 
1 or 2 3 or 4 5 or 6 7 or 8 More than 8       
      
9.

Have you had to use the "search" box to find information on the site you were looking for?

(If so, please tell us in the comments how well it worked out for you.)

 
No
Yes
  • Comment:

  • 500 characters left.
10.

What usually brings you to the council website?

 
 

350 characters left.
11.

Will you return to the website in the future?

(If "no," please tell us why in the comments.)

 
Yes
No
  • Comment:

  • 500 characters left.
12.

Which role in Girl Scouts do you fill?

 (Select all that apply.)

 
Adult volunteer
Leader (01 or 02)
Parent
Girl Scout
Council staff
Community member
Other  
13.

How would you rate yourself as an Internet user?

 

 
Unskilled/ inexperienced Beginner Not bad Skilled Expert       
      
14.

What type of information are you typically seeking when you visit the GSMH website?

 
 

350 characters left.
15.

What do you like most about the website?

 

 
 

350 characters left.
16.

What do you like least about the website?

 
 

350 characters left.
17.

Would you like to have the ability to receive e-mailed updates whenever the website is updated?

 
No
Yes
18.

Other suggestions on improving the website / additional comments?

 
 

350 characters left.