FHM Agent Survey
Progress: 
 
I. MARKETING/ACCOUNT MANAGEMENT  & UNDERWRITING QUESTIONS:

If you work with FHM's Marketing/Account Manager and Underwriting, please answer the questions in this section. If not, please scroll down, click "continue" and skip to Section II. 


1. How does FHM's Marketing/Account Management & Underwriting compare to other workers' compensation companies? On a scale of 1 to 5 with 5 being the highest and 1 being the lowest, please rate the following:
 
Communication with agents
Application process for underwriting
Marketing reps' knowledge and information
Commissions paid to agents
Pricing of plans
Dividends paid 100%
Ease of doing business
Working as your partner
  • Comment:

  • 500 characters left.
2. What states would you like to see FHM expand into?
 

350 characters left.
3. How would you rate FHM's handling of Marketing/Account Management?
Good Fair Poor         
        
  • Comment:

  • 500 characters left.
4. How would you rate FHM's handling of Underwriting?
Good Fair Poor         
        
  • Comment:

  • 500 characters left.
5. Is FHM's Marketing/Account Management  the best overall, equal to the service of other companies or of a lower level and quality of other workers' compensation companies:
Better Equal Lower         
        
  • Comment:

  • 500 characters left.
6. Is FHM's Underwriting  the best overall, equal to the service of other companies or of a lower level and quality of other workers' compensation companies:
Better Equal Lower         
        
  • Comment:

  • 500 characters left.
7. How would you rate the amount of communications you receive from FHM?
Too Much Satisfactory Too Little         
        
  • Comment:

  • 500 characters left.

8a. Which workers' compensation carrier in your agency is #1 in premiums? 


 

350 characters left.

8b. Which workers' compensation carrier in your agency is #2 in premiums? 


 

350 characters left.

9. Which factor(s) make them #1 and #2? 


Pricing
Quality of claim services
Carrier's history of performance and longevity
Quality of the policy services
Commissions
Other  
10. What can FHM do to increase its book of business within your agency?
 

350 characters left.
11. What can FHM do to help you maintain a long-term relationship with our mutual customers?
 

350 characters left.
12. What are three suggestions you have for Marketing/Account Management & Underwriting to serve you better?
 

1000 characters left.